Comment 10 for bug 671016

Revision history for this message
Matt Zimmerman (mdz) wrote : Re: [Bug 671016] Re: EOL needs to be handled more elegantly

On Fri, Jan 28, 2011 at 08:24:19PM -0000, Michael Vogt wrote:
> I created a draft page explaining about the End-of-Life process for a release:
> https://wiki.ubuntu.com/ReleaseEndOfLife
>
> This would be the page that the user see if he/she clicks on "more
> information" in the dialog. Feedback/corrections welcome, when we are
> happy with this it should move to help.ubuntu.com.

I made a couple of fixes, notably using "maintenance" (bug fixing updates)
instead of "support" (professional assistance with the product).

I think that this page needs more work before it's ready to present to end
users. It needs to provide more detail and links to explain:

- what exactly is the problem with their system
- why it is happening
- that they need to take action to correct the problem
- what their options are

Gerry, can your team help with this?

--
 - mdz