Comment 38 for bug 450569

Hi Chris,

I had done all that and it still gave me the errors. I killed all the
processes, not that there were any running, and even rebooted to make
sure, but still got those messages. It was quite frustrating to try
closing something not open to begin. I did know about, but did not find
and the .lock which told me that wasn't the problem either, but as I
mentioned, I resolved the issue by removing OOo and then doing an
upgrade, package resolution, then reinstall of OOo which solved the problem.

Thanks so much for your help and consideration!

K

Chris Cheney wrote:
> As of 1:3.1.1-5ubuntu1.1 openoffice.org should always be giving an error
> message telling you to kill any running instances of openoffice.org
> before upgrading.
>
> "
> OpenOffice.org running!
>
> OpenOffice.org is running right now with pid $PID. This can cause problems
> with (de-)registration of components and extensions
> Thus this package will fail to install
> You should close all running instances of OpenOffice.org (including
> any currently running Quickstarter) before proceeding with the package
> upgrade.
> "
>
> The $PID will be substituted by the process id of the running OOo. If
> you see this message, as at least some users have said they have, you
> need to close any running instances of OOo. If you don't see any running
> instances you can try killing the process using the terminal and kill
> (PID Number from above). That should kill the running instance of OOo.
> If the above for some reason did not report a PID number there may be a
> stale lockfile in the OOo configuration directory that needs to be
> removed. You can determine the path by running:
>
> echo `grep UserInstallation /usr/lib/openoffice/program/bootstraprc |
> cut -d= -f2 | sed -e 's,SYSUSERCONFIG,HOME,'`/.lock
>
> for me this is:
>
> $HOME/.openoffice.org/3/.lock
>
> which means you need to remove eg
> /home/(username)/.openoffice.org/3/.lock
>
> If you are not seeing the above error message but it still fails to
> install please follow up to this bug report letting me know.
>
> Thanks,
>
> Chris
>

--
-- Ken Nelan
Sacred Wandering <http://www.sacredwandering.com>
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