update-manager/-notifier: falsely claims that update information is outdated

Bug #436749 reported by Alex Mauer
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Undecided
Unassigned

Bug Description

In Karmic.

There is a notification-area icon (from update-notifier?) which claims that “The update information is outdated” This is not correct; I’ve (manually) updated the package list earlier today, using aptitude.

In addition, when I click on the icon, update-manager is of launched. It claims “The package information was last updated 8 days ago.” This is of course also incorrect.

In Software Sources, I have “Automatic updates” set to check for updates daily.

If I click “Check” in update manager, it will report that “The package information was last updated less than one hour ago.” but the icon will eventually return, despite the fact that I manually check for updates approximately daily.

<https://wiki.ubuntu.com/SoftwareUpdates#alert>: "Status of software updates should never be presented in the menu bar or a notification bubble."

Revision history for this message
Ernst (ernst-blaauw) wrote :

I also suffer from this bug (Karmic 32bit). I always use aptitude to update.

Revision history for this message
Ernst (ernst-blaauw) wrote :

Is there any news about this bug? It is quite annoying the icon reports wrongly about outdated update information. It makes the user feel the computer is not safe (no security updates), but that's not the case (well, if the icon is caused by this bug report, of course :-) ).

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Michael Vogt (mvo) wrote :

@Ernst: if you suffer from the bug, could you please give me the output of
$ ls -l /var/lib/apt/periodic

Revision history for this message
Ernst (ernst-blaauw) wrote : Re: [Bug 436749] Re: update-manager/-notifier: falsely claims that update information is outdated

At the moment, I do not have this error, but up until now, it periodically
returns. As soon as I encounter this bug again, I will post the output here.

On Fri, Oct 23, 2009 at 16:58, Michael Vogt <email address hidden> wrote:

> @Ernst: if you suffer from the bug, could you please give me the output of
> $ ls -l /var/lib/apt/periodic
>
> --
> update-manager/-notifier: falsely claims that update information is
> outdated
> https://bugs.launchpad.net/bugs/436749
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Ernst (ernst-blaauw) wrote :

I again have the message:

$ ls -l /var/lib/apt/periodic
total 0
-rw-r--r-- 1 root root 0 2009-11-11 07:41 update-stamp
-rw-r--r-- 1 root root 0 2009-10-31 10:31 update-success-stamp

It looks like both files do not have a recent time stamp, although I did a
aptitude update this morning.

On Fri, Oct 23, 2009 at 16:14, Ernst Blaauw <email address hidden> wrote:

> At the moment, I do not have this error, but up until now, it periodically
> returns. As soon as I encounter this bug again, I will post the output here.
>
>
> On Fri, Oct 23, 2009 at 16:58, Michael Vogt <email address hidden>wrote:
>
>> @Ernst: if you suffer from the bug, could you please give me the output of
>> $ ls -l /var/lib/apt/periodic
>>
>> --
>> update-manager/-notifier: falsely claims that update information is
>> outdated
>> https://bugs.launchpad.net/bugs/436749
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>
>

Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
FAJALOU (fajalou) wrote :

Confirmed also in Lucid.

/$ ls -l /var/lib/apt/periodic
total 0
-rw-r--r-- 1 root root 0 2011-05-28 17:51 update-stamp
-rw-r--r-- 1 root root 0 2011-04-18 08:13 update-success-stamp

Just updated about 10 minutes ago.

uname -a (to show that my timestamp is correct)
Linux ---------- 2.6.32-32-generic #62-Ubuntu SMP Wed Apr 20 21:54:21 UTC 2011 i686 GNU/Linux

Revision history for this message
arm-c (arickmcniel) wrote :

Having same problem.

Additionally, the icon is way too big.

Revision history for this message
Satchit Bhogle (satchitb) wrote :

I have a similar problem, except that it still says, "The package information was last updated 52 days ago". It also does not report any error in the GUI. The terminal repeatedly throws up this error: "(update-manager:24666): Gdk-CRITICAL **: gdk_window_get_pointer: assertion `GDK_IS_WINDOW (window)' failed"

description: updated
Changed in update-manager (Ubuntu):
status: Confirmed → Triaged
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