update-manager crashed with aptdaemon.errors.AptDaemonError in _convert_dbus_exception(): org.debian.apt: Could not cancel transaction

Bug #1675909 reported by paula addington
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
New
Medium
Unassigned

Bug Description

updates keep crashing and say they failed when I hit the updater again it says it's up to date. I also have trouble with my home files they come on for two seconds and then disapears. One more problem I have it keeps on going into airplane mode instead of staying on my wifi thankyou

ProblemType: Crash
DistroRelease: Ubuntu 17.04
Package: update-manager 1:17.04.3
ProcVersionSignature: Ubuntu 4.10.0-13.15-generic 4.10.1
Uname: Linux 4.10.0-13-generic x86_64
ApportVersion: 2.20.4-0ubuntu2
Aptdaemon:

Architecture: amd64
CrashCounter: 1
CurrentDesktop: Budgie:GNOME
Date: Fri Mar 24 12:27:05 2017
DpkgTerminalLog.txt: Error: [Errno 13] Permission denied: '/var/log/apt/term.log'
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1490383575'
InterpreterPath: /usr/bin/python3.5
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with aptdaemon.errors.AptDaemonError in _convert_dbus_exception(): org.debian.apt: Could not cancel transaction
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

Revision history for this message
paula addington (aaaaddington) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1209219, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
Changed in update-manager (Ubuntu):
importance: Undecided → Medium
information type: Private → Public
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