When update-manager fails, no way to cancel/recover

Bug #1161387 reported by Alan Pope 🍺🐧🐱 πŸ¦„
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

During todays update of the kernel, update manager just stopped. I have no way to cancel the update because cancel is greyed out, and there's no close button. See screenshot..

It's now 13:19 and it's been wedged for some time:-

2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
2013-03-28 10:39:01 install linux-image-3.8.0-15-generic:amd64 <none> 3.8.0-15.25
2013-03-28 10:39:01 status half-installed linux-image-3.8.0-15-generic:amd64 3.8.0-15.25
alan@wopr:

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: update-manager 1:0.185
ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
Uname: Linux 3.8.0-14-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu4
Aptdaemon:

Architecture: amd64
Date: Thu Mar 28 13:03:41 2013
EcryptfsInUse: Yes
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'1364466859'
 b'com.ubuntu.update-manager' b'window-height' b'506'
 b'com.ubuntu.update-manager' b'window-width' b'784'
InstallationDate: Installed on 2012-01-02 (450 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120102)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Alan Pope 🍺🐧🐱 πŸ¦„ (popey) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Adam Bruce (brucey-99-deactivatedaccount) wrote :
Revision history for this message
Alan Pope 🍺🐧🐱 πŸ¦„ (popey) wrote :

This is not a duplicate 1161243. I am reporting that update manager has no way to be cancelled when an update fails. I am not reporting the specific update failure. It's happened again today in a different way. See screenshot.

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