Ubuntu
update-manager package

Update-Manager stuck on Unpacking Linux-image-3.8.0.15-generic

Bug #1161243 reported by Lonnie Lee Best on 2013-03-28

This bug report is a duplicate of: Bug #1161306: package linux-image-3.8.0-15-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128. Edit Remove

32

This bug affects 7 people

Affects		Status	Importance	Assigned to	Milestone
	update-manager (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

After upgrading from 12.10 to 13.04, I used Update-Manger to check for updates. There were a few updates so I click the install button.

The update got about half-way done and it got stuck for 45 minute on unpacking linux-image-3.8.0-15generic.

It is still stuck right now, and it doesn't appear like it will ever get past this point.

See screen-shot below:

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: update-manager 1:0.185
ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
Uname: Linux 3.8.0-14-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.9.2-0ubuntu5
Architecture: amd64
Date: Thu Mar 28 02:31:34 2013
GsettingsChanges:
b'com.ubuntu.update-manager' b'first-run' b'false'
b'com.ubuntu.update-manager' b'launch-time' b'1364453140'
b'com.ubuntu.update-manager' b'show-details' b'true'
b'com.ubuntu.update-manager' b'window-height' b'604'
b'com.ubuntu.update-manager' b'window-width' b'806'
InstallationDate: Installed on 2013-03-06 (22 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: Upgraded to raring on 2013-03-28 (0 days ago)

See original description

Tags:

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2013-03-28:

#1

StuckUpgrading3.8.0-15.png Edit (34.0 KiB, image/png)
Aptdaemon.txt Edit (1.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt.txt Edit (8.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (11.7 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt.txt Edit (177.8 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt.txt Edit (564.9 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (106 bytes, text/plain; charset="utf-8")

tags:	added: dist-upgrade
summary:	- Update-Manger stuck on Unpacking Linux-image-3.8.0.15-generic + Update-Manager stuck on Unpacking Linux-image-3.8.0.15-generic
description:	updated

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2013-03-28:

#2

The update-manager never completed the update, so I was forced to reboot my computer.

This broke the package manager, so I ran this command after restart:
sudo apt-get install -f

After this, I was able to run update-manager again and successfully complete the updates.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-03-28:

#3

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status:	New → Confirmed

Revision history for this message

Adam Bruce (brucey-99-deactivatedaccount) wrote on 2013-03-28:

#4

I hit this too today when unpacking Linux-image-3.8.0.15-generic

Revision history for this message

Vincent Roy (vincer88) wrote on 2013-03-28:

#5

I had this issue. It was due to an issue with package ubuntu-sso-client-qt installation.
running
sudo apt-get install -f
did not solve the issue. But after running
sudo apt-get install --reistall ubuntu-sso-client-qt
I was able tu update software again.

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