update-manager can't be brought to the front by clicking in the launcher

Bug #1044306 reported by Mark Longair
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Periodically, when there are new updates available, the update-manager icon appears in the Unity launcher on the left hand side of my screen. It has the blue "attention requested" triangle on the left, and a number in the top right, presumably indicating the number of packages with updates. However, clicking on this icon does nothing, whereas I would expect the update-manager to be brought to the front so that I can install the updates.

As a workaround, I have to do: "killall update-manger; sudo update-manager" which brings up the update-manager window fine, and lets me install the updates.

I don't think that I've seen this problem with any other applications, hence reporting it against update-manager rather than unity.

Thanks in advance for looking into this.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.9
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Uname: Linux 3.2.0-29-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu12
Aptdaemon:

Architecture: i386
Date: Fri Aug 31 10:34:57 2012
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1346395789
 com.ubuntu.update-manager show-details true
 com.ubuntu.update-manager window-height 604
 com.ubuntu.update-manager window-width 519
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: Upgraded to precise on 2012-04-29 (124 days ago)

Revision history for this message
Mark Longair (mark-ubuntu) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Mark Longair (mark-ubuntu) wrote :

As an update to my bug report, this problem hasn't occurred on the last two occasions that the update-manager has appeared in the dock, so I assume that some update has fixed this.

Revision history for this message
Mark Longair (mark-ubuntu) wrote :

I spoke too soon - today this bug happened again. It doesn't matter which workspace I switch to, clicking on the update-manager icon in the dock has no effect.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.