Activity log for bug #1425737

Date Who What changed Old value New value Message
2015-02-25 22:53:01 Michael Terry bug added bug
2015-02-25 22:53:12 Michael Terry bug task added unity8 (Ubuntu)
2015-02-25 22:55:25 Michael Terry unity8 (Ubuntu): assignee Michael Terry (mterry)
2015-02-25 23:33:10 Launchpad Janitor branch linked lp:~mterry/unity8/timeout-wizard
2015-02-25 23:33:16 Michael Terry bug task added ofono (Ubuntu)
2015-02-26 22:31:18 kevin gunn tags vivid
2015-02-26 22:44:23 kevin gunn tags vivid vivid vivid-stab-candidate
2015-03-02 15:31:28 Łukasz Zemczak bug added subscriber Landing Team Trackers
2015-03-02 15:32:50 Łukasz Zemczak tags vivid vivid-stab-candidate lt-blocker lt-category-vidible vivid vivid-stab-candidate
2015-03-03 17:33:12 Michael Terry bug task deleted libqofono (Ubuntu)
2015-03-03 17:33:18 Michael Terry bug task deleted ofono (Ubuntu)
2015-03-03 17:33:40 Michael Terry summary Wizard freezes on blank screen after language Wizard can potentially freeze forever on a buggy page
2015-03-03 17:33:48 Michael Terry summary Wizard can potentially freeze forever on a buggy page Wizard can potentially wait forever on a buggy page
2015-03-03 17:33:56 Michael Terry unity8 (Ubuntu): status New In Progress
2015-03-03 17:35:50 Michael Terry description After selecting a language, sometimes I'm left with a blank page. I never see the next screen, which lets me pick my password. When this happened, I was running krillin, on vivid image 122. I had a SIM in slot 2, but none in slot 1. I've NOT been able to reproduce with a SIM in slot 1 instead of slot 2, which seems relevant. After reproducing many times, it will sometimes stop happening. But after an image flash, it is rather reliable for a while. I've looked into this a bit on the wizard side. It turns out that libqofono is never replying that the second SIM slot is "ready" which means it has finished initializing it. Now, the wizard probably should timeout waiting for that to be true. But libqofono should also provide that info. current build number: 122 device name: krillin channel: ubuntu-touch/devel-proposed alias: ubuntu-touch/vivid-proposed last update: 2015-02-25 21:42:40 version version: 122 version ubuntu: 20150225 version device: 20150210-95b6a9f version custom: 20150225 If a wizard page never reports that it's ready to answer the question "should I skip this page?", the wizard will wait forever until it gets the answer. Meanwhile, the user is presented with an empty page. We experienced this in vivid with ofono bug 1419675. libqofono wouldn't report that SIM2 was done initializing. So we'd just keep waiting. To reduce the severity of future similar bugs, the wizard should have a sensible timeout. So at least the user can continue. == Original bug == After selecting a language, sometimes I'm left with a blank page. I never see the next screen, which lets me pick my password. When this happened, I was running krillin, on vivid image 122. I had a SIM in slot 2, but none in slot 1. I've NOT been able to reproduce with a SIM in slot 1 instead of slot 2, which seems relevant. After reproducing many times, it will sometimes stop happening. But after an image flash, it is rather reliable for a while. I've looked into this a bit on the wizard side. It turns out that libqofono is never replying that the second SIM slot is "ready" which means it has finished initializing it. Now, the wizard probably should timeout waiting for that to be true. But libqofono should also provide that info. current build number: 122 device name: krillin channel: ubuntu-touch/devel-proposed alias: ubuntu-touch/vivid-proposed last update: 2015-02-25 21:42:40 version version: 122 version ubuntu: 20150225 version device: 20150210-95b6a9f version custom: 20150225
2015-03-03 17:36:04 Michael Terry tags lt-blocker lt-category-vidible vivid vivid-stab-candidate
2015-03-03 17:36:17 Michael Terry tags vivid
2015-03-03 18:33:45 Alberto Salvia Novella unity8 (Ubuntu): importance Undecided High
2015-03-18 20:18:49 Launchpad Janitor branch linked lp:ubuntu/vivid-proposed/unity8
2015-03-19 06:56:36 Launchpad Janitor unity8 (Ubuntu): status In Progress Fix Released