[Greeter] SIM PIN unlock usability needs improving
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Network Menu |
Fix Released
|
High
|
Antti Kaijanmäki | ||
Ubuntu UX |
Fix Released
|
High
|
Olga Kemmet | ||
indicator-network (Ubuntu) |
Fix Released
|
High
|
Antti Kaijanmäki | ||
indicator-network (Ubuntu RTM) |
Fix Released
|
High
|
Antti Kaijanmäki | ||
unity8 (Ubuntu) |
Fix Released
|
High
|
Michael Terry |
Bug Description
Several bugs have been reported related to using the PIN unlock
Grouping here for review
Add feedback on failed attempts
- The dialog tells you how many attempts you have remaining before a PUK code will be required
- Entering the wrong PIN will result in a clear message to user of the failure and an update of the attempts remaining count
After cancelling SIM unlock, how to unlock is not obvious:
1.Insert this SIM card
2.Power on device
3. Popup SIM PIN unlock interface after power on device
4. cancel this dialog
5. Go to phone app to make a call
It is not obvious that the next step should be to drag down the indicator and use the unlock button.
the phone and messaging apps should have a shorthand button clearly visible to unlock the relevant SIM so that the user does not have to "know" to go to the indicator-network first to be able to make phonecalls or send SMS
Related branches
- Olga Kemmet (community): Approve (design)
- Michael Zanetti (community): Abstain
- PS Jenkins bot (community): Approve (continuous-integration)
- Charles Kerr (community): Approve
-
Diff: 899 lines (+329/-183)9 files modifiedpo/indicator-network.pot (+116/-76)
src/indicator/modem-manager.cpp (+3/-4)
src/indicator/modem.cpp (+2/-2)
src/indicator/sim-unlock-dialog.cpp (+139/-71)
src/indicator/sim-unlock-dialog.h (+1/-0)
src/menumodel-cpp/gio-helpers/variant.h (+28/-0)
src/notify-cpp/snapdecision/sim-unlock.cpp (+38/-28)
src/notify-cpp/snapdecision/sim-unlock.h (+1/-1)
tests/autopilot/indicator_network/data/pin-unlock.xml (+1/-1)
Changed in ubuntu-ux: | |
assignee: | nobody → Olga Kemmet (olga-kemmet) |
status: | New → Confirmed |
importance: | Undecided → High |
Changed in ubuntu-ux: | |
status: | Confirmed → Triaged |
summary: |
- SIM PIN unlock usability needs improving + [Greeter] SIM PIN unlock usability needs improving |
no longer affects: | unity8 |
Changed in dialer-app: | |
status: | New → Confirmed |
importance: | Undecided → High |
tags: | added: ota-1 rtm14 |
Changed in indicator-network: | |
importance: | Undecided → High |
Changed in indicator-network (Ubuntu): | |
importance: | Undecided → High |
Changed in indicator-network (Ubuntu): | |
assignee: | nobody → Antti Kaijanmäki (kaijanmaki) |
Changed in indicator-network: | |
status: | In Progress → Fix Released |
Changed in indicator-network (Ubuntu): | |
status: | In Progress → Fix Released |
Changed in indicator-network (Ubuntu RTM): | |
status: | In Progress → Fix Released |
Changed in unity8 (Ubuntu): | |
status: | Confirmed → Fix Released |
My recommendation is that we should bring up the SIM PIN unlock screen if user tries to launch the DIALER and MESSAGING apps. This can be done additionally to the indicator access. This way a user will know instantly that there is no access to this apps without unlocking the SIM.
For the browser it might be a little different though. If the device is on WIFI the browser still can be used, if not it will require to unlock the SIM again in order to user mobile data...