Blank icons in "More suggestions" when no internet connection available

Bug #1271963 reported by Alan Pope 🍺🐧🐱 🦄
This bug report is a duplicate of:  Bug #1224998: Cache preview and thumbnail images. Edit Remove
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
unity8 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I was out and about with my phone today, away from wifi, and I didn't realise my 3g connection had run out of credit.

I opened the Applications lens and found loads of missing icons in the "More suggestions" category.
I tried to go online in the browser but was redirected to my carrier "pay us money for credit" page. So I *do* have an internet connection but one which is blocked because I don't have any credit. I imagine this happens to people all the time.

It looks pretty terrible to have a vast screen full of empty icons (I couldn't get a screenshot as I was afk) with only descriptions which were cached.

I would expect that if there was no connection to the backend store, the application lens should _not_ attempt to show applications / icons.

You could _probably_ reproduce this by unplugging your cable modem / router, but leaving the wifi access point up. You'd have a connection but not be able to get to the store.

Tags: avengers
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity8 (Ubuntu):
status: New → Confirmed
Revision history for this message
Michał Sawicz (saviq) wrote :

I'd say this is a dupe of bug #1224998, wdyt?

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.