Comment 20 for bug 860501

Or Maybe like Android 4.0, draw a circle showing specific parts of the
Unity UI (the first time the session is up, and at the same time as user
"knows" and open a new part of the UI, like the Dash, etc) and telling the
function of it.
El 13/12/2011 20:06, "Grzegorz G." <email address hidden> escribió:

> IMHO introduction to the Ubuntu (not only unity) should be intaractive.
> Imagine arrow pointing at dash icon saying "This is your main menu
> called Dash. Click it.". User clicks, dash opens and arrow points out
> all items in the dash, explains them and encourages user to try them
> out.
>
> Also there should introduction designed especially for Windows users.
> (eg. "This is like start menu in Windows. It's called Dash. Click it.")
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (853228).
> https://bugs.launchpad.net/bugs/860501
>
> Title:
> User Documentation should be easier to access
>
> Status in Ayatana Design:
> Confirmed
> Status in Unity:
> Confirmed
> Status in “unity” package in Ubuntu:
> Confirmed
>
> Bug description:
> Ubuntu ships with a useful pre-installed User Guide, but it's rather
> difficult for users to find it.
>
> Amanda has always used Windows but is frustrated with her computer
> because it might have a virus. She hears on the radio about something
> new called Ubuntu that doesn't get viruses and manages to install it.
> The new user interface is a lot different than she was expecting so
> she looks for clues about how to use it.
>
> For Amanda to find the pre-installed Ubuntu Desktop Guide, she'll
> have to figure out how to open the Dash and type Help. She could also
> click "More Apps" and "See more results" and scroll down and find
> Help. Once a user has mastered the Dash enough to find Help, they
> already know a fair amount of what people need the Help for.
>
> Help is one of the more important parts of the interface because it
> can help people find System Settings or how to troubleshoot their
> network or how to enable accessibility and much more. It is possible
> to come with a whole bunch of others user scenarios where users at all
> ability levels won't know how to do things without guidance.
>
> This is a regression as every Ubuntu release before 11.04 had a Help
> button very prominently displayed as a default launcher in the panel
> next to Firefox. Even Evolution was removed in later releases but not
> Help.
>
> As Phil Bull said, "I think the conclusion with help launchers is that
> they should be (a) *particularly* easy to discover, to the point of
> being obvious, but (b) unintrusive, to avoid annoying people who don't
> want to use them. There can be a fine line between the two, but I
> think a help button on the dash sounds quite sensible."
>
> Possible Solutions
> ==============
> In bug 778289 the Documentation Team suggested adding a default launcher
> item shortcut for Help. This has the advantage of being very easy to add,
> even after UI Freeze. If it's done without a quicklist then it shouldn't
> even need translations to be updated.
>
> Or it could be a first-run popup like is done in Windows Vista and
> higher or in recent releases of Linux Mint.
> http://beginlinux.com/images/desktop/linux-mint/linux-mint-
> install12.jpg
>
> The presence of a Ubuntu help button on the default Firefox page helps
> with this problem but since the Google custom search on that page is
> so much worse than normal Google, some users quickly change their
> homepage to something that works better.
>
> Some type of contextual help could be a better solution, possibly for
> 12.04 but we need at least a partial solution now for 11.10.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: unity 4.18.0-0ubuntu1
> Date: Tue Sep 27 04:56:19 2011
>
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>