Comment 27 for bug 1257327

Revision history for this message
Chris Plummer (christopher-plummer) wrote : Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

Hey Chris,

Thanks for letting me know! I had upgraded the BIOS a while back, but forgot to check for updates after. I've installed the new BIOS using wine and the DELL exe file, as you can see:

cplummer@cplummer-dl:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A16
05/28/2013
cplummer@cplummer-dl:~$

As to what happened, I'm not sure what you mean beyond what I've already reported. Here it is again, hopefully in more detail:

1) opened a terminal in the left-hand screen and dragged it to the right-hand screen
2) opened a file browser in the left-hand screen and dragged it to the right-hand screen
3) opened firefox in the left-hand screen and left it as is
4) Clicked the 'gear' icon in the upper-right of the left-hand screen, then clicked 'Lock' in the dropdown
5) Waited for both screens to go black - they did not go into power save mode
6) Moved the mouse around to unlock - the mouse icon moved, then hesitated for about 2 seconds. The right-hand screen flickered - I could see the two windows I'd put in it, then the right-hand screen went black. The left-hand screen then showed me the unlock password dialog.
7) I typed my password in, then hit Enter.
8) Both monitors unlocked to show me the desktop, with the Firefox window in the left-hand screen visible, but the windows in the right-hand screen were gone. The Unity launcher on both screens showed me that the file browser and terminal were still open with white arrows on the left of their icons.
9) I clicked on the file browser icon in the right-hand screen's launcher and used the Alt+Spacebar key sequence to bring up a context menu, which appeared on the right-hand screen at the right-most edge.
10) I clicked on the 'Move' item in the context menu, then dragged the window to the left-hand screen with my mouse. I repeated this action again and the file browser window moved into the right-hand screen.
11) I repeated this for the terminal window to make it move back into the right-hand screen.

Let me know if that helps, if you need more info, or if you want me to upload log files again.

Chris