Comment 23 for bug 1170958

You both definitly have a point there.
I bought an expensive Dell system shipping with Ubuntu, and it was the most frustrating IT experience that I had for a long time due to it being covered by lots of bugs (and shipping with a really old version of Ubuntu) (see https://answers.launchpad.net/ubuntu-certification/+question/216889 , even made suggestions for improvement at the bottom, but did not get a reply on that).
The out-of-box experience was by far not comparable to when you buy a device shipping with Windows or Mac OS X (both because of bugs and missing hardware support).
The marketing of Ubuntu is saying that Windows is a pain. But sooner or later you realize it's the other way around. Which is sad, because once Ubuntu really looked promising.