Comment 21 for bug 1170958

"The Ubuntu Desktop is a very very large project with many millions of lines of code."

Is the work too hard for Canonical? Is it too difficult to keep up with such bugs and fix them? Well then maybe Canonical should not be falsely representing itself as a competitor to Windows with slogans such as "avoid the pain of Windows 8". Either Ubuntu is on the same playing field of it's stated competitor OS's and thus held to the same scrutiny of not releasing with huge visual bugs in STABLE releases, or it is a hobby OS created by an understaffed and underfunded company and it's users and thus allowed the shortcomings that come along with that. But it certainly can not be both. Frankly if you don't like the flak you are receiving maybe you should tell your marketing department to stop lying to it's user base about being an actual option to replace production environment OS's such as Windows or OSX because as it stands, you are no where near that level of professionalism and stability.

"From time to time a change to fix a bug will introduce altered functionality or even another bug that slips through the rigorous testing processes that we subject all of our software to, so once in a while such bugs get released unnoticed."

You are using incorrect phrasing here. From "time to time", "once n a while" are both flat out preposterous. It's not like this is just some one time occurrence. EVERY SINGLE RELEASE has major bugs and regressions in it. This very bug was also released in 12.04, except it was the whole panel and not just the shadow. So it was fixed and yet again it is back. This of course is very representative of how unprofessional and cobbled together Ubuntu really is.

"The fact is this particular problem has been fixed in the code, and is propagating into Ubuntu following the normal well-documented processes established to ensure a high quality product and the best experience for all involved."

No, the fact is that Canonical is willfully holding out on releasing a working fix to it's users on an OS that has a very limited lifespan of 9 months (now 8). If you want to talk about high quality and best experiences than maybe Canonical should test their product more and not release bug filled software under the name of stable. Like I said before, where in the hell was all of this quality insurance BEFORE you release?

"The kind of bitter vitriol recently being expressed as comments related to this bug are neither constructive to solving the problem described nor contributing positively to anybody's experience"

Hey you know what doesn't contribute positively to my experience? A FUCKING BROKEN OS!