Proximity sensor during call doesn't allow dialing options

Bug #1560398 reported by Julia Palandri
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
High
kevin gunn
unity-system-compositor (Ubuntu)
New
Undecided
Alexandros Frantzis

Bug Description

I'm not sure if this is a duplicate of any of the proximity bugs already reported (https://bugs.launchpad.net/canonical-devices-system-image/+bug/1512100, https://bugs.launchpad.net/canonical-devices-system-image/+bug/1493574, https://bugs.launchpad.net/canonical-devices-system-image/+bug/1524648, https://bugs.launchpad.net/canonical-devices-system-image/+bug/1523308 to name a few).

On arale, rc-proposed I made a call, but at a certain point I needed to choose an option on an IVR. When I took the phone off my ear, the screen would indeed wake up, but when I wanted to press a key number (after some trouble to bring up the keyboard altogether) I wouldn't be able because the screen would turn off. Eventually I managed to "trick" the phone being quick, but it took me some time. Hanging up was somehow less painful.

Maybe a matter of adjusting the distance from which the screen turns off during calls?

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report.

It looks very similar to bug 1493574. Could you please try the app recommended in comment 35 to check if the sensor works properly?

Changed in canonical-devices-system-image:
assignee: nobody → kevin gunn (kgunn72)
importance: Undecided → High
status: New → Incomplete
Revision history for this message
kevin gunn (kgunn72) wrote :

assigning alf to take a look, he's been sifting through a lot of the oddities around prox sensor.

Changed in unity-system-compositor (Ubuntu):
assignee: nobody → Alexandros Frantzis (afrantzis)
tags: added: display-control
Revision history for this message
Lorn Potter (lorn-potter) wrote :

It seems that most of our proximity drivers have only close/far and not the full ir reflectance value that would be needed for obtaining a better distance indication.
That said, the driver could possibly be changed to toggle at a closer or greater distance.

But to me, this seems like it is some undefined behavior related to #1543948

Sadly, I do not have an arale to test.

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