[vegeta] Phone app makes screen stay black during call (so you can't hang up)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical System Image |
New
|
High
|
kevin gunn |
Bug Description
A similar, if not the same bug, has been reported to be fixed for OTA6. This bug report explains that it's no necessary to wait for a minute or so on the phone call, but the screen turns black immediately, and doesn't turn back on again to allow hanging up via a screen control.
Potential duplicate: https:/
Device: Aquaris E5 HD Ubuntu Edition
OS version: 15.04 (r5)
A) Incoming phone call:
- Accept the incoming call by sliding the grey middle button to the green button
- Watch the screen turning black
- Bring the phone to your ear, speak (as in a normal phone call)
- Take the phone away from your ear, note that the screen stays black
How to hang up anyway: (workaround)
- (continued from above, screen stays black after taking it away from your ear)
- Press the screen lock/unlock button (= button above volume control)
- Screen with phone app shows for about half a second, then turns black again
- Press the screen lock/unlock button again, and try to press the red hangup button quickly
- Repeat the previous step until hanging up succeeds
B) Outbound phone call:
- Open the phone app
- Slide up Recent calls list from bottom edge, select a phone number
- Press green dial button to initiate the call
- Watch the phone dialling and the screen turning black
- Bring the phone to your ear, speak (as in a normal phone call)
- Take the phone away from your ear, note that the screen stays black
How to hang up anyway: (workaround)
- (same procedure as in A. above)
- Difference in behavior:
* In some calls after pressing the lock/unlock button for the first time the screen stays alight (doesn't turn black again after half a second).
Jean-Baptiste Lallement confirms on the ubuntu-phone mailing list:
In both cases, covering/uncovering the proximity sensor should turn the screen on, if the screen has not been turned off with the power button. (This is not happening.)
summary: |
- Phone app makes screen stays black during call (so you can't hang up) + Phone app makes screen stay black during call (so you can't hang up) |
description: | updated |
summary: |
- Phone app makes screen stay black during call (so you can't hang up) + [vegeta] Phone app makes screen stay black during call (so you can't + hang up) |
Changed in canonical-devices-system-image: | |
status: | Confirmed → Incomplete |
milestone: | ww46-2015 → ww02-2016 |
Changed in canonical-devices-system-image: | |
milestone: | ww02-2016 → backlog |
Changed in canonical-devices-system-image: | |
assignee: | John McAleely (john.mcaleely) → kevin gunn (kgunn72) |
Changed in unity-system-compositor (Ubuntu): | |
importance: | Undecided → High |
tags: |
added: display-control removed: screencontrol |
I just tried to repro this on my vegeta (r5 also), and I can't
This appears to be the first step where things go wrong:
- Watch the screen turning black
On my handset the screen goes grey, and the dialler draws its UI. At no point during the initial setup of the call is the screen black/blank.
I tried accepting incoming calls in both the locked/screen off state and the screen on/unlocked state.