Comment 3 for bug 569081

Revision history for this message
alessio (alessiosaggiomo) wrote : Re: [Bug 569081] Re: ubuntu one does not connect, even if I set the automatic connection at start up.

Hi Mitch, today, for the first time, ubuntu one is connected properly!
the next time that I'll have this problem, I follow your procedure to
help you to solve this bug. (or do you think that I have follow,
however, your procedure now?)
anyway, I hope that this problem does not recur anymore.

have a good day.

Alessio

Il giorno sab, 24/04/2010 alle 04.24 +0000, Mitch Towner ha scritto:
> I'm sorry to hear Ubuntu One is not working properly for you. If you
> would like to help debug the problem that would be greatly appreciated.
> You can do the following in order to provide important details that will
> help determine the root cause of this issue.
>
> 1) Quit the Ubuntu One client. Right-click on the Ubuntu One applet and select
> 'Quit'
>
> 2) Open Applications->Accessories->Terminal, then run the command:
> mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir ~/.cache/ubuntuone/log
>
> 3) Run the following in the Terminal to open/create this file:
> gedit ~/.config/ubuntuone/syncdaemon.conf
>
> #Add the following two (2) lines to this file and save:
> [__main__]
> log_level = DEBUG
>
> 4) Open Ubuntu One Applications->Internet->Ubuntu One
>
> 5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder.
> Then attach your ubuntuone logs to this bug. Please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here.
>
> You can attach logs to this bug report by clicking the 'Add Attachment
> or patch' button at the bottom of the page. Thank you for filing this
> bug report and helping to make Ubuntu better.
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>