Comment 23 for bug 456629

Revision history for this message
Facundo Batista (facundo) wrote :

Hi all!

In all the cases mentioned here the ubuntone-client appears to be working ok, or with a problem that we already identified and fixed for Lucid.

Regarding the last comment, you should let the client go to idle (state: QUEUE_MANAGER, queues: IDLE).

Note that WORKING_ON_<something> means that it's actually working on something, so there may be the reason that you still don't see your files.

If after leaving the client to go idle, you still see any issue, we would need DEBUG logs to find the problem and fix it.

You should do the following:

1. stop the syncdaemon client and be sure it's fully stopped ("ps -eaf | grep ubuntuone-client" should give you nothing).

2. put a file named syncdaemon.conf in your $HOME/.config/ubuntuone directory with the following information:

[__main__]
log_level = DEBUG

3. restart the client.

4. attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!