Unintuitive user interface for OTA upgrades

[Einar Mostad]

I had trouble updating to OTA 11 because I did not know that I had to click the progress bar after it had downloaded the whole update to restart the device. I had to visit askubuntu to find out why nothing happened after downloading the update. There are no visual cues that make it obvious that one should click the progress bar to reboot and update. On the desktop you would get a "This update requires a reboot" window with the options "reboot later" and "reboot now". Something like that, or the text on the progress bar changing to "Reboot and update" would make it much more obvious what to do.

I am on OTA 11 on a Bq M10 FHD with Norwegian localisation.

[Matthew Paul Thomas (mpt)]

You do not have to “click the progress bar”. On the contrary, clicking/tapping any Ubuntu progress bar should never do anything. And for updates, a dialog should appear saying “Restart to install the system update.” <https://wiki.ubuntu.com/SoftwareUpdates#installing-mobile-system>

I don’t know what step you were at, but it’s quite likely the progress bar stopped moving because of bug 1385410 or similar, and that it restarted shortly after you clicked it was just a coincidence.

Can you provide a link to the Ask Ubuntu page that claimed you needed to click the progress bar?

Also, next time this happens, please take a screenshot (or a photo with a separate camera).

[Einar Mostad (einarmostad)]

I had some trouble with the download (slow connection), so it might just be a coincidence that I tapped as the restart dialog appeared. The download was stuck at 100% for a while seemingly doing nothing, and that was when I searched askubuntu and found an article that I interpreted as saying that I should tap the progress bar.

The article on askubuntu is this one: https://askubuntu.com/questions/761631/upgrade-bq-aquaris-m10-from-15-04-to-16-04/766535#766535 I read the grey quote box as if it said I should tap the progress bar, but when reading it again now, I see that I might have misinterpreted it in the heat of the moment.

[Launchpad Janitor (janitor)]

[Expired for ubuntu-system-settings (Ubuntu) because there has been no activity for 60 days.]