system settings hangs with white screen or crashes on check for updates

[Chris Gagnon]

Summary
system settings hangs with white screen or crashes on check for updates

steps:
1. open system-settings
2. select about this phone
3. select os
4. go back to last screen by clicking back arrow in header
5. select check for updates
6. select on auto download on wifi footer
7. go back to last screen by clicking back arrow in header
8. go back to last screen by clicking back arrow in header
9. go back to last screen by clicking back arrow in header
10. you should be at the main/home system settings screen
11. repeat steps 2 - 10 until it hangs with a white screen or the app crashes

base: system-image.ubuntu.com
http_port: 80
https_port: 443
channel: ubuntu-touch/ubuntu-rtm/14.09-proposed
device: krillin
build_number: 51
version_detail: ubuntu=20140919,device=20140919-1b3e670,custom=1411084873,version=51

[Leo Arias (elopio)]

Reproduced on krillin, rtm#1. The second time I clicked check for updates, it got stuck and then the app was closed.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Pat McGowan (pat-mcgowan)]

This was originally reported in bug #1358915, it depends on entering the About>OS panel

[Chris Gagnon (chris.gagnon)]

There is an actual crash file now, that was uploaded as https://errors.ubuntu.com/oops/9ae34b2c-427d-11e4-b7f0-fa163e75317b. A crash file was not being generated on friday.

[Pat McGowan (pat-mcgowan)]

it has been reproduced but it is very difficult to trigger, downgrade to high with intention to fix

[Launchpad Janitor (janitor)]

This bug was fixed in the package ubuntu-system-settings - 0.3+14.10.20140924.1-0ubuntu1

---------------
ubuntu-system-settings (0.3+14.10.20140924.1-0ubuntu1) utopic; urgency=low

  [ Michael Terry ]
  * Prevent the buttons of the wizard's password page from overlapping
    its content when the OSK appears. (LP: #1368346) (LP: #1368346)

  [ Ken VanDine ]
  * Set the version information in the SystemUpdate constructor (LP:
    #1371810) (LP: #1371810)
  * [reset] Don't bail out on an isValid() check on the SystemImage
    QDBusInterface, the docs say isValid() may not be reliable for
    remote interfaces (LP: #1370815) (LP: #1370815)
  * Fixed reference error for count on the various device models (LP:
    #1362517) (LP: #1362517)
  * [background] Use the ContentPeerPicker to select sources for
    backgrounds (LP: #1356542) (LP: #1356542)

  [ Iain Lane ]
  * Don't check if the timedated interface is valid before calling
    SetTime on it, it might have timed out and we should reactivate it
    in that case.
  * [about] Fix developerMode property to be QMLish - read & write
    instead of separate "read" and "toggle" properties.
  * [about] Don't display a frame for icons that can't be found,
    improving the visual appearance. Also return the correct path for
    click packages which use the icon theme.

  [ Sebastien Bacher ]
  * [storage] handle the scope click .ini and get the correct icons (LP:
    #1368920)
 -- Ubuntu daily release <email address hidden> Wed, 24 Sep 2014 16:47:25 +0000