Comment 2 for bug 2068604

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

( You've filed this bug report against the ubuntu-release-upgrader package, which would release-upgrade a 24.04 release to Ubuntu 24.10, however there is no evidence that you've attempted that release-upgrade. You can convert this bug report into a question, questions being aimed at support, but gnome is not involved in upgrading a system to a later release )