Comment 7 for bug 1998086

Revision history for this message
Marc Girod (marc-girod) wrote : Re: [Bug 1998086] Re: Could not determine the upgrade

Hello,

Now the laptop is locked, and the login dialog doesn't let me enter my
password. It flashes: 'Authentication error' until times out, asking to
click or press a key to unlock.

Marc

On Thu, 1 Dec 2022, 20:10 Nick Rosbrook, <email address hidden> wrote:

> *** This bug is a duplicate of bug 1970018 ***
> https://bugs.launchpad.net/bugs/1970018
>
> It doesn't look like the ppa-purge command worked. Try purging the
> python version installed from deadsnakes:
>
> $ apt purge python3.8
>
> In any case, the solution is to remove all packages that were install
> from that PPA (even though the PPA source list has been removed
> already).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1998086
>
> Title:
> Could not determine the upgrade
>
> Status in ubuntu-release-upgrader package in Ubuntu:
> Invalid
>
> Bug description:
> The upgrade failed with the following popup:
>
> Could not determine the upgrade
>
> An unresolvable problem occurred while calculating the upgrade.
>
> This was likely caused by:
> * Unofficial software packages not provided by Ubuntu
> Please use the tool 'ppa-purge' from the ppa-purge
> package to remove software from a Launchpad PPA and
> try the upgrade again.
>
> If none of this applies, then please report this bug using the command
> 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
> to investigate this yourself the log files in '/var/log/dist-upgrade'
> will contain details about the upgrade. Specifically, look at
> 'main.log' and 'apt.log'.
>
> ---
> I don't know/understand what arguments I should give to 'sudo ppa-purge'.
> main.log has DEBUG and INFO messages, ending up with one WARNING.
> apt.log complains about multiple (158) broken packages.
> (15 unique 'Breaks on', 5 'Conflicts on', 71 'Depends on')
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: ubuntu-release-upgrader-core 1:20.04.39
> ProcVersionSignature: Ubuntu 5.4.0-132.148-generic 5.4.212
> Uname: Linux 5.4.0-132-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.24
> Architecture: amd64
> CasperMD5CheckResult: skip
> CrashDB: ubuntu
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Nov 28 08:44:05 2022
> DistributionChannelDescriptor:
> # This is the distribution channel descriptor for the OEM CDs
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31
> InstallationDate: Installed on 2019-03-13 (1356 days ago)
> InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
> 20180608-09:38
> PackageArchitecture: all
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: ubuntu-release-upgrader
> UpgradeStatus: Upgraded to focal on 2022-11-28 (0 days ago)
> VarLogDistupgradeTermlog:
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1998086/+subscriptions
>
>