Comment 3 for bug 1907920

Thank you for reporting this bug to Ubuntu.

Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

FYI: Notice of the upgrade offer is made, unless the owner/operator/someone-with-sudo access disabled it, or it was made and the operator dismissed it and selected not to be notified again.

FYI: 19.10 means the 2019-October release; adding 9 (months) to 10 (october) isn't difficult in calculating the EOL.