Booting the laptop with 5.3.0-40 (Asus Vivo Book, AMD Ryzen 3) ends up in a blank screen. Selecting 5.3.0-29 in the grub menu instead works, i. e., "please unlock disk" is displayed and after doing so xubuntu 19.10 is started. The installation is encrypted as provided by the installer. Is some different but might be related to bug #1863759.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubuntu-release-upgrader-core 1:19.10.15.4
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
Uname: Linux 5.3.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: XFCE
Date: Wed Feb 26 18:11:45 2020
InstallationDate: Installed on 2019-10-17 (131 days ago)
InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptlog:
Log time: 2020-02-24 17:34:11.828555
Starting pkgProblemResolver with broken count: 0
Starting 2 pkgProblemResolver with broken count: 0
Done
None
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: al 1309 F.... pulseaudio
/dev/snd/controlC0: al 1309 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-10-17 (137 days ago)
InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X512DA_F512DA
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-29-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
RelatedPackageVersions:
linux-restricted-modules-5.3.0-29-generic N/A
linux-backports-modules-5.3.0-29-generic N/A
linux-firmware 1.183.4
Tags: eoan
Uname: Linux 5.3.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/16/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X512DA.305
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X512DA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX512DA.305:bd07/16/2019:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX512DA_F512DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX512DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X512DA_F512DA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1864897
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.