Comment 3 for bug 1851170

Thank you for taking the time to report this issue and helping to make Ubuntu better.

Examining the information you have given us, this reads more like a request for support rather than a bug report.

You've tagged `ubuntu-release-upgrader` as your issue, not grub but it looks like you installed 19.10 only recently & haven't used `do-release-upgrade` to move to a later release (20.04) so how does ubuntu-release-upgrader apply?

We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs.

This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

I've marked this bug incomplete as normal support steps don't appear to have been tried, or evidence of them hasn't been provided. If you believe I'm in error, or can provide additional detail of steps done, please change status back to "New" and leave comment, or additional information as to what was attempted. Note: the package could be changed to `grub2` but I'm unsure to what packages you're referring with the .32/.19 references given you've tagged ubuntu-release-upgrader (1:19.10.15)

Thanks again for helping make Ubuntu better.

For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.