Comment 10 for bug 1848829

I have multiple versions of python installed... not sure of the path
that was used .
However of the versions that may have been used ...
the only "distro" I see is

python3.8 -m pip list | grep distro
WARNING: pip is configured with locations that require TLS/SSL, however
the ssl module in Python is not available.
 > pip3 list | grep distro
distro?????????????????????????????????????????????? 1.4.0
 > python3 -m pip list | grep distro
distro?????????????????????????????????????????????? 1.4.0
 >python3.7 -m pip list | grep distro
distro?????????????????????????????????????????????? 1.4.0
 > python -m pip list | grep distro
distro?????????????????????????????????????????????? 1.4.0

I am now up and running on 19.10
I upgraded update-manager to version 1.19.10.15 (19.04 had an older
version)
That allowed update to occur.
I did have a problem with logging in after update. For some reason only
2 ids were available on the login screen (unity). One of which (Sophos
Anti-Virus) was disabled (it hadn't been listed before upgrade) and was
id 9999 (one less than my usual id, so maybe a one-off problem?), and
another account that I was able to log in to (with admin privileges) .
My usual account was not available for login. Settings showed only the
same two users noted above. I was able to open a terminal and su to my
normal ID, however. I ended up doing a deluser on my usual user account,
and then went into settings and added my usual account back. ...I think
all is well now...

On 10/25/19 3:11 PM, Brian Murray wrote:
> @Kent - do you have distro-info installed from pip? You can check via
> pip list.
>
> ** Summary changed:
>
> - upgrade from 19.04 to 19.10 fails due pip install of distro-info
> + upgrade from 19.04 to 19.10 failed due pip install of distro-info
>
> ** Changed in: ubuntu-release-upgrader (Ubuntu)
> Status: Confirmed => Incomplete
>