Comment 3 for bug 2068100

Thanks. I have a support ticket as well.

Sent from my iPhone

On Jun 5, 2024, at 8:15 PM, Renan Rodrigo <email address hidden> wrote:

 EXTERNAL SENDER

Hello, Michael, thanks for reporting this bug.

The ubuntu-advantage.log contains tracebacks only related to livepatch,
and the Pro Client is behaving as expected as far as I can see.

I am including Livepatch people in this bug so they can weigh in on what
is happening. I will mark this incomplete for u-a-t until we see more
information.

** Information type changed from Private to Public

** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Incomplete

** Also affects: canonical-livepatch-client
Importance: Undecided
Status: New

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https://bugs.launchpad.net/bugs/2068100<https://bugs.launchpad.net/bugs/2068100>

Title:
ran `pro detach` to i could then run `pro attach ...` but `pro detach`
failed on livepatch

Status in Canonical Livepatch Client:
New
Status in ubuntu-advantage-tools package in Ubuntu:
Incomplete

Bug description:
the problem is reported in /var/log/ubuntu-advantage.log but i'm not
sure how to fix it. i just want to detach and re-attached but i want
to make sure liveupdate is turned off.

root@crcoubu2:~# lsb_release -rd
Description: Ubuntu 22.04.2 LTS
Release: 22.04

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 32.3~22.04
ProcVersionSignature: Ubuntu 5.15.0-91.101-generic 5.15.131
Uname: Linux 5.15.0-91-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Jun 4 23:51:39 2024
InstallationDate: Installed on 2023-03-30 (432 days ago)
InstallationMedia: Ubuntu-Server 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230217.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
cloud-id.txt: none
jobs-status.json: {"metering": {"last_run": "2024-06-05T05:47:55.559250+00:00", "next_run": "2024-06-05T09:47:55.559250+00:00"}, "update_contract_info": null, "update_messaging": {"last_run": "2024-06-05T01:01:36+00:00", "next_run": "2024-06-05T07:01:36+00:00"}}
livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: livepatchd error: daemon shutting down
uaclient.conf:
contract_url: https://contracts.canonical.com<https://contracts.canonical.com>
log_level: debug

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