i am facing some issue like notification becomes bigger and some times system get stuck at a place after this recent update and more issue i am facing

Bug #2067728 reported by lokendar jangid

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-advantage-tools (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

notification panel becomes bigger and not able to enable live patches some times system get stuck at a specific place and it is needed to shutdown for me.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubuntu-advantage-tools (not installed)
ProcVersionSignature: Ubuntu 6.8.1-1001.1-realtime 6.8.1
Uname: Linux 6.8.1-1001-realtime x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri May 31 18:06:55 2024
InstallationDate: Installed on 2023-09-16 (258 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: Upgraded to noble on 2024-05-24 (7 days ago)
cloud-id.txt-error: Failed running command 'cloud-id' [exit(2)]. Message:
jobs-status.json: {"metering": {"last_run": "2024-05-31T08:42:01+00:00", "next_run": "2024-05-31T12:42:01+00:00"}, "update_contract_info": null, "update_messaging": {"last_run": "2024-05-31T08:42:01+00:00", "next_run": "2024-05-31T14:42:01+00:00"}}
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

Revision history for this message
lokendar jangid (lokendar) wrote :
Revision history for this message
Renan Rodrigo (renanrodrigo) wrote :

Hello, lokendar, thanks for reporting this bug.

I can see many timeouts in the logs. Those seem to be caused by instability on our servers - we apologise. Now it should be back to normal. Could you try enabling/disabling the services (like livepatch) again?

Also, could you elaborate more on 'notifications panel becomes bigger'? How bigger? What is the content?

Thanks in advance for retrying.

Changed in ubuntu-advantage-tools (Ubuntu):
status: New → Incomplete
information type: Private → Public
tags: removed: need-amd64-retrace
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