["2024-04-10T08:28:17.952", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}]
["2024-04-10T08:28:17.953", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}]
["2024-04-10T08:28:18.575", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call
last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/py
thon3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/li
b/python3/dist-packages/uaclient/cli/__init__.py\", line 1475, in action_status\n status, ret = actions.status(\n File \"/usr/lib/python3/dist-package
s/uaclient/actions.py\", line 173, in status\n status = ua_status.status(cfg=cfg, show_all=show_all)\n File \"/usr/lib/python3/dist-packages/uaclient/
status.py\", line 418, in status\n response = _unattached_status(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/status.py\", line 283, in _unat
tached_status\n resources = get_available_resources(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 680, in get_available_re
sources\n resources = client.available_resources()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 114, in available_resources\n
activity_info = self._get_activity_info()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 413, in _get_activity_info\n \"deskt
op\": system.is_desktop(),\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 397, in is_desktop\n for package in apt.get_installed_pa
ckages():\n File \"/usr/lib/python3/dist-packages/uaclient/apt.py\", line 727, in get_installed_packages\n out, _ = system.subp([\"apt\", \"list\", \"
--installed\"])\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 703, in subp\n out, err = _subp(\n File \"/usr/lib/python3/dist-pa
ckages/uaclient/system.py\", line 649, in _subp\n out_result = out.decode(\"utf-8\") if out else \"\"\nUnicodeDecodeError: 'utf-8' codec can't decode b
yte 0xe1 in position 109: invalid continuation byte"}]
["2024-04-10T08:30:25.404", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}
]
["2024-04-10T08:30:25.408", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}]
["2024-04-10T08:30:25.409", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exis
t", {}]
["2024-04-10T08:30:25.421", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'attach', '<REDACTED>']", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.lock", "__enter__", 77, "spin lock starting for pro attach", {}]
["2024-04-10T08:30:25.423", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmparyyoirn", {}]
["2024-04-10T08:30:25.423", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /var/lib/ubuntu-advantage/lock atomically via tempfile /var/lib/
ubuntu-advantage/tmpn1yxl91o", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmpwqyq85v1", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/machine-id", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}]
["2024-04-10T08:30:25.425", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}]
["2024-04-10T08:30:25.970", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /run/ubuntu-advantage/notices/60-operation_in_progress"
, {}]
["2024-04-10T08:30:25.970", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /var/lib/ubuntu-advantage/lock", {}]
["2024-04-10T08:30:25.971", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call
last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/py
thon3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/li
b/python3/dist-packages/uaclient/cli/__init__.py\", line 257, in new_f\n return f(args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uac
lient/cli/__init__.py\", line 202, in new_f\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 186,
in new_f\n retval = f(*args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1305, in action_attach\n a
ctions.attach_with_token(cfg, token=token, allow_enable=allow_enable)\n File \"/usr/lib/python3/dist-packages/uaclient/actions.py\", line 65, in attach_w
ith_token\n new_machine_token = contract_client.add_contract_machine(\n File \"/usr/lib/python3/dist-packages/uaclient/util.py\", line 92, in decorato
r\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 92, in add_contract_machine\n activity_info = se
lf._get_activity_info()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 413, in _get_activity_info\n \"desktop\": system.is_deskt
op(),\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 397, in is_desktop\n for package in apt.get_installed_packages():\n File \"/
usr/lib/python3/dist-packages/uaclient/apt.py\", line 727, in get_installed_packages\n out, _ = system.subp([\"apt\", \"list\", \"--installed\"])\n Fi
le \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 703, in subp\n out, err = _subp(\n File \"/usr/lib/python3/dist-packages/uaclient/syste
m.py\", line 649, in _subp\n out_result = out.decode(\"utf-8\") if out else \"\"\nUnicodeDecodeError: 'utf-8' codec can't decode byte 0xe1 in position
109: invalid continuation byte"}]
["2024-04-10T08:38:29.763", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}
]
["2024-04-10T08:38:29.767", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}]
["2024-04-10T08:38:29.768", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exis
t", {}]
["2024-04-10T08:38:29.780", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}]
["2024-04-10T08:38:29.780", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}]
["2024-04-10T08:38:29.780", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'attach', '<REDACTED>']", {}]
["2024-04-10T08:38:29.781", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:38:29.781", "DEBUG", "ubuntupro.lock", "__enter__", 77, "spin lock starting for pro attach", {}]
["2024-04-10T08:38:29.781", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmplx6ehdag", {}]
["2024-04-10T08:38:29.782", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /var/lib/ubuntu-advantage/lock atomically via tempfile /var/lib/
ubuntu-advantage/tmp6ml_ltfj", {}]
["2024-04-10T08:38:29.782", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmpvxf_b1v0", {}]
["2024-04-10T08:38:29.783", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:38:29.783", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/machine-id", {}]
["2024-04-10T08:38:29.783", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}]
["2024-04-10T08:38:29.784", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}]
["2024-04-10T08:38:30.366", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /run/ubuntu-advantage/notices/60-operation_in_progress"
, {}]
["2024-04-10T08:38:30.367", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /var/lib/ubuntu-advantage/lock", {}]
["2024-04-10T08:38:30.367", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call
last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/py
thon3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/li
b/python3/dist-packages/uaclient/cli/__init__.py\", line 257, in new_f\n return f(args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uac
lient/cli/__init__.py\", line 202, in new_f\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 186,
in new_f\n retval = f(*args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1305, in action_attach\n a
ctions.attach_with_token(cfg, token=token, allow_enable=allow_enable)\n File \"/usr/lib/python3/dist-packages/uaclient/actions.py\", line 65, in attach_w
ith_token\n new_machine_token = contract_client.add_contract_machine(\n File \"/usr/lib/python3/dist-packages/uaclient/util.py\", line 92, in decorato
r\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 92, in add_contract_machine\n activity_info = se
lf._get_activity_info()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 413, in _get_activity_info\n \"desktop\": system.is_deskt
op(),\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 397, in is_desktop\n for package in apt.get_installed_packages():\n File \"/
usr/lib/python3/dist-packages/uaclient/apt.py\", line 727, in get_installed_packages\n out, _ = system.subp([\"apt\", \"list\", \"--installed\"])\n Fi
le \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 703, in subp\n out, err = _subp(\n File \"/usr/lib/python3/dist-packages/uaclient/syste
m.py\", line 649, in _subp\n out_result = out.decode(\"utf-8\") if out else \"\"\nUnicodeDecodeError: 'utf-8' codec can't decode byte 0xe1 in position
109: invalid continuation byte"}]
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-advantage-tools 31.2~20.04
ProcVersionSignature: Ubuntu 5.15.0-101.111~20.04.1-generic 5.15.143
Uname: Linux 5.15.0-101-generic x86_64
NonfreeKernelModules: falcon_lsm_serviceable falcon_nf_netcontain falcon_kal falcon_lsm_pinned_16407 falcon_lsm_pinned_16206
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Wed Apr 10 08:28:11 2024
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=es_ES
SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
apparmor_logs.txt:
cloud-id.txt-error: Invalid command specified 'cloud-id'.
livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'.
ua-status.json-error: Failed running command 'pro status --format json' [exit(1)]. Message:
uaclient.conf:
contract_url: https://contracts.canonical.com
log_level: debug
Hi sistemascps!
Thank you for the bug report and sorry for the delay in responding. It looks like a non-UTF-8 character is present in the output of `apt list --installed`.
The fix will be to replace the usage of `apt list --installed` with using the python3-apt library to get the list of installed packages.