the /var/log/ubuntu-advantage.log file will have more details, but:
**********************
do not just attach it to this bug, as it contains private data! In particular, YOUR UA CREDENTIALS are in that file!
**********************
Inspect it, look for backtraces or other informative errors. If you find nothing and feel like you want someone else to take a look, PLEASE sanitize it before posting anything.
Could you also please show the full output of "sudo apt-get update" and "apt-cache policy | grep esm" ?
Hello,
the /var/log/ ubuntu- advantage. log file will have more details, but:
******* ******* ******* * ******* ******* *
do not just attach it to this bug, as it contains private data! In particular, YOUR UA CREDENTIALS are in that file!
*******
Inspect it, look for backtraces or other informative errors. If you find nothing and feel like you want someone else to take a look, PLEASE sanitize it before posting anything.
Could you also please show the full output of "sudo apt-get update" and "apt-cache policy | grep esm" ?