Comment 0 for bug 1972809

Revision history for this message
cm-t 🦄🏂🌈🎵 (cm-t) wrote :

Hi,

I have the same UI red message when tryng to enable ua from the GUI on a 22.04 LTS fresh install:

https://askubuntu.com/questions/1403568/can-not-enable-livepatch-service-on-22-04

Step to reproduce:

 1 : open the GUI, a link to get the token is displayed ( https://ubuntu.com/advantage )
 2 : I copy past the token into the prompted field
 3 : The GUI says it is successfuly linked, but can't activate livepatch
 4 : Checking on the advantage page, only 1 active device out of a max of 3
 5 : I rebooted (to make sure it wasn't something due with the linux-firmware update just received few minutes earlier) and tryed again from the GUI: says device is linked, but using the switch on button doesnt enable successfuly livepatch
 6 : I use the anwser from the previous askubuntu link ( `sudo ua enable livepatch` )
 7 : it says it was enabled with success, top icon appear, a shield with a green check, opening the GUI says it is well enabled,

expected result:

on step 3 it should had work as same it worked from CLI and jump to step 7 (success)

note: note sure I reported it against the right package, sorry if that's the case, tryed ubuntu-bug ua, didnt worked, i just picked the first package in launchpad talking about advantage

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 27.8~22.04.1
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May 10 10:57:23 2022
InstallationDate: Installed on 2022-04-29 (10 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)