Comment 1 for bug 840675

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so I will close it and give further assistance in your question page at the support tracker. We understand the difficulties you are facing, but it would make more sense to raise problems you are having just in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs, instead of reporting in both places. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.