Choice "Install Ubuntu" or "Try Ubuntu" is not adapted to new users

Bug #631591 reported by YannUbuntu
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Wishlist
Unassigned

Bug Description

Binary package hint: ubiquity

For 10.10, we focused on making Ubiquity simple for new users.

So why do we still ask them to choose between "Try Ubuntu" and "Install Ubuntu" ? I showed the welcome screen to 3 people who don't know Ubuntu (they just used my computer a little), and they were confused about the choice.

Of course new users want to TRY ubuntu before installing it !
Let's remove this "Install Ubuntu" button, and just make a Welcome screen that explains that they will first arrive on a Ubuntu-session that will not change anything on the computer, unless they click on the "Install Ubuntu" icon located on the Desktop.

This would have many advantages :
- simplicity
- the new user will not be confused by this horrible question "Test or Install ?" at the Welcoming screen
- the new user will automatically check that its hardware is recognized
- the new user can connect to internet, so that it will facilitate further installation steps (with internet location, Ubiquity can can guess time zone, update packages ...)

And for those who already know that their hardware is ok (this means "not new users"), they will probably know that there is an option to install directly from the classical old black&white welcome screen.

Hope this helps making Ubuntu more accessible to new users.

See attached mockup.

Revision history for this message
YannUbuntu (yannubuntu) wrote :
summary: - n sh[10.10 beta] Choice "Install Ubuntu" or "Try Ubuntu" is not adapted
- to new users
+ [10.10 beta] Choice "Install Ubuntu" or "Try Ubuntu" is not adapted to
+ new users
Revision history for this message
Evan (ev) wrote : Re: [10.10 beta] Choice "Install Ubuntu" or "Try Ubuntu" is not adapted to new users

"Of course new users want to TRY ubuntu before installing it !"

What data are you basing this off of?

Changed in ubiquity (Ubuntu):
importance: Undecided → Wishlist
Revision history for this message
YannUbuntu (yannubuntu) wrote :

Experience with people non-familiar with Ubuntu : no one wants to install unless he tested before.

The only case when a beginner could choose to install directly without testing on his own computer is : he tested Ubuntu on another machine, and don't imagine his hardware could not be compatible. If he replaces Windows (for example) by Ubuntu, and after installation he gets a problem (e.g. black screen) because his hardware is not compatible, I would not be surprised he does not want to install Ubuntu twice in his life. This problem is avoided if my proposition is accepted.

So this is not just for simplicity but also for safety of beginners.

YannUbuntu (yannubuntu)
summary: - [10.10 beta] Choice "Install Ubuntu" or "Try Ubuntu" is not adapted to
- new users
+ Choice "Install Ubuntu" or "Try Ubuntu" is not adapted to new users
Revision history for this message
jal (jalobservateur) wrote :

Hi,
Yes, this is not appropriate for news users and this code take a place that can be more useful then this ;)
 Like saving Mbr before réalise is mistake just beacause they never take time to RTFM...

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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