DELL XPS 13: With the default bios setup ubuntu 14.04.3 doesn't install on the system

Bug #1480985 reported by Dave Morley
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

1. Download the latest daily image of trusty from
2. Copy this to a usb pendrive using the Disks app
3. Boot from this
4. Select install
5. System reboots after install
6. It doesn't boot into the installed system though

I expected the system to boot and run

Presented with a menu that says
No boot image discovered
Press F1 to retry
Press F2 to enter setup
Press F5 to enter diagnostics

14.04.3 test image from daily
Dell xps 13 with bios A05

UEFI enabled
Legacy enabled
Secureboot disabled

1. Boot from usb drive
2. Select try ubuntu
3. In the live desktop open a terminal
4. In the terminal type "mkdir tmp" tap Enter
5. In the terminal type "sudo mount /dev/sda1 tmp/" and tap enter
6. In the terminal type "sudo mkdir tmp/EFI/boot" and tap enter
7. In the terminal type "sudo touch tmp/EFI/boot/bootx64.efi" and tap enter
8. Reboot
9. Tap F2 until the UEFI menu opens
10. Select Boot Sequence
11. Tap on Add Boot Option
12. Name it ubuntu
13. Tap on the file dots
14. On File System select FSO:
15. For Directories select EFI/ubuntu
16. For Files select shimx64.efi
17. click on Okay
18 Click on Apply and then Exit
19. System should now reboot into Ubuntu.

Dave Morley (davmor2)
description: updated
Dave Morley (davmor2)
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Revision history for this message
Phillip Susi (psusi) wrote :

Before performing the workaround, can you run sudo efiootmgr -v and post the output?

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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