System can't restart if user removes usb key and presses 'Restart'

Bug #1308828 reported by Franz Hsieh
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
OEM Priority Project
Won't Fix
High
Unassigned
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After ubiquity finished installation, it pops up the message box and remind user to restart the computer.
Unfortunately if user removes the USB key before clicks 'Restart' button, the file system is damaged and result in system can't restart.

Step:
1) Install Ubuntu from USB key
2) Installation is done and "Installation is complete. You need to start the computer in order to use the new installation." has shown.
3) Remove USB key
4) Press 'Restart' button on the message box

result: System can't restart automatically.

Please note, this issue can be reproduced on both Ubuntu 12.04 and 14.04

Tags: precise trusty
affects: ubiquity (Ubuntu) → oem-priority
description: updated
description: updated
Colin Watson (cjwatson)
affects: ubiquity → casper (Ubuntu)
affects: casper (Ubuntu) → ubiquity (Ubuntu)
tags: added: precise trusty
Revision history for this message
Ara Pulido (ara) wrote :

Dimitri, could you have a look to this one, please?

Changed in ubiquity (Ubuntu):
importance: Undecided → High
assignee: nobody → Dimitri John Ledkov (xnox)
Ara Pulido (ara)
Changed in oem-priority:
importance: Undecided → High
status: New → Triaged
Revision history for this message
Dimitri John Ledkov (xnox) wrote : Re: [Bug 1308828] [NEW] System can't restart if user removes usb key and presses 'Restart'

On 17 April 2014 04:24, Franz Hsieh <email address hidden> wrote:
> Public bug reported:
>
> System can't restart if user removes usb key and press restart after
> installation is done.
>
> Step:
> 1) Install Ubuntu from USB key
> 2) Installation is done and "Installation is complete. You need to start the computer in order to use the new installation." has shown.
> 3) Remove USB key
> 4) Press 'Restart' button on the message box
>
> result: System can't restart automatically.
>
> Please note, this issue can be also reproduced on Ubuntu 14.04.

Well we kind of need rootfs still to execute GUI restart action. Note
that upon clicking restart, the installer will bring the system down
to plymouth and then ask to remove installation media (cd/usb stick).
Why do you require USB key removal ahead of interacting with GUI restart dialog?
There are options to preceed and automatically go into restart
sequence (bypassing the GUI restart message box) and thus bring down
system to plymouth without any interaction, plymouth will be
displaying message to yank the installation media and reset using any
method (e.g. pressing enter at plymouth, or hard power-cycling the
machine)

I doubt unity restart dialog would work either, if one yanks the hard
drive out =)

--
Regards,

Dimitri.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
importance: High → Undecided
assignee: Dimitri John Ledkov (xnox) → nobody
Revision history for this message
Franz Hsieh (franz-hsieh) wrote :

@Dimitri

Sorry for no response such a long time.

Q: Why do you require USB key removal ahead of interacting with GUI restart dialog?

We can not expect when user removes the USB key. In this case, user removes the USB key before pressing the 'restart' button and result in fails. Can we have a safety procedure for this behaviour?

Revision history for this message
Ara Pulido (ara) wrote :

Removing from the OEM Priority queue

Changed in oem-priority:
status: Triaged → Won't Fix
Changed in ubiquity (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.