Upgrade from image prompts creating a new user

[Sean Davis]

When performing an upgrade from the "image" (boot up the ISO) to Xubuntu 13.04, the installer prompts to create a new user.

Is this expected behaviour when performing an OS upgrade? Shouldn't the installer simply keep existing users?

Entering the same username and password as what is currently on the system works.

[Pasi Lallinaho (knome)]

Entering the same username but different password changes the password (as probably expected), but is a possible security issue.

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1155167

[Brian Murray (brian-murray)]

Please execute the following command 'ubuntu-bug ubiquity' in a terminal as it will gather detailed information regarding your installation. Thanks in advance.

[Pasi Lallinaho (knome)]

Both of Sean's and my installations were clean installations of Quantal for testing purposes. I will follow up with the needed logs later.

[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

[Elfy (elfy)]

Confirmed the same - Xubuntu

Attached apport files

[Elfy (elfy)]

Confirmed the same - Uubuntu

Attached apport files

[Richard Elkins (texadactyl)]

Since this is an upgrade to an existing system, the only action required is to upgrade the *buntu release (infrastructure and depencencies). I suggest creating a capability to bypass the entry of user information as the upgrade default. The computer name should be defaulted to what is there already with an option (not requirement) to change it. Or, just skip this screen altogether for upgrades (might be easier).

Re-entering the user information during an infrastructure upgrade just complicates the process and confuses the operator. If the local administration would like to change anything, they can readily do so once the upgrade has completed.

[Brian Murray (brian-murray)]

Could somebody experiencing this bug with Trusty please include the log file from the system which you are installing on?

[Elfy (elfy)]

Attached log from ubiquity -d

[Elfy (elfy)]

In addition to the logs - a note.

When I upgraded with the image I got the name of the original user wrong - so now I have /home/elfy that I can log into, the old home folder /home/hob appears to be completely empty.

Good job I added the logs from the live session rather than boot.

elfy@elfy-VirtualBox:~$ sudo -i
[sudo] password for elfy:
root@elfy-VirtualBox:~# ls /home
elfy hob
root@elfy-VirtualBox:~# cd /home/hob
root@elfy-VirtualBox:/home/hob# ls
root@elfy-VirtualBox:/home/hob# ls -al
total 32
drwxr-xr-x 3 elfy elfy 4096 Apr 14 19:21 .
drwxr-xr-x 4 root root 4096 Apr 14 19:29 ..
-rw-r--r-- 1 elfy elfy 220 Apr 14 19:16 .bash_logout
-rw-r--r-- 1 elfy elfy 3637 Apr 14 19:16 .bashrc
drwx------ 3 elfy elfy 4096 Apr 14 19:21 .cache
-rw-r--r-- 1 elfy elfy 675 Apr 14 19:16 .profile
-rw-r--r-- 1 elfy elfy 1601 Apr 14 19:16 .Xdefaults
-rw-r--r-- 1 elfy elfy 14 Apr 14 19:16 .xscreensaver
root@elfy-VirtualBox:/home/hob#

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]