Upgrade from image prompts creating a new user

Bug #1155167 reported by Sean Davis on 2013-03-14
28
This bug affects 4 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Medium
Unassigned

Bug Description

When performing an upgrade from the "image" (boot up the ISO) to Xubuntu 13.04, the installer prompts to create a new user.

Is this expected behaviour when performing an OS upgrade? Shouldn't the installer simply keep existing users?

Entering the same username and password as what is currently on the system works.

Pasi Lallinaho (knome) on 2013-03-14
description: updated
summary: - Upgrade requires new user
+ Upgrade from image prompts creating a new user
Changed in ubiquity (Ubuntu):
status: New → Confirmed
Pasi Lallinaho (knome) wrote :

Entering the same username but different password changes the password (as probably expected), but is a possible security issue.

Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1155167

tags: added: iso-testing
Brian Murray (brian-murray) wrote :

Please execute the following command 'ubuntu-bug ubiquity' in a terminal as it will gather detailed information regarding your installation. Thanks in advance.

tags: added: ubi-usersetup
tags: added: raring
Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
importance: Undecided → High
Pasi Lallinaho (knome) wrote :

Both of Sean's and my installations were clean installations of Quantal for testing purposes. I will follow up with the needed logs later.

Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
Pasi Lallinaho (knome) on 2013-07-01
Changed in ubiquity (Ubuntu):
status: Expired → Incomplete
Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
Pasi Lallinaho (knome) on 2013-08-31
Changed in ubiquity (Ubuntu):
status: Expired → Incomplete
Elfy (elfy) wrote :

Confirmed the same - Xubuntu

Attached apport files

Elfy (elfy) wrote :

Confirmed the same - Uubuntu

Attached apport files

Changed in ubiquity (Ubuntu):
status: Incomplete → Confirmed
Richard Elkins (texadactyl) wrote :

Since this is an upgrade to an existing system, the only action required is to upgrade the *buntu release (infrastructure and depencencies). I suggest creating a capability to bypass the entry of user information as the upgrade default. The computer name should be defaulted to what is there already with an option (not requirement) to change it. Or, just skip this screen altogether for upgrades (might be easier).

Re-entering the user information during an infrastructure upgrade just complicates the process and confuses the operator. If the local administration would like to change anything, they can readily do so once the upgrade has completed.

Brian Murray (brian-murray) wrote :

Could somebody experiencing this bug with Trusty please include the log file from the system which you are installing on?

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Elfy (elfy) wrote :

Attached log from ubiquity -d

Elfy (elfy) wrote :
Changed in ubiquity (Ubuntu):
importance: High → Medium
status: Incomplete → Triaged
tags: added: trusty
Elfy (elfy) wrote :

In addition to the logs - a note.

When I upgraded with the image I got the name of the original user wrong - so now I have /home/elfy that I can log into, the old home folder /home/hob appears to be completely empty.

Good job I added the logs from the live session rather than boot.

elfy@elfy-VirtualBox:~$ sudo -i
[sudo] password for elfy:
root@elfy-VirtualBox:~# ls /home
elfy hob
root@elfy-VirtualBox:~# cd /home/hob
root@elfy-VirtualBox:/home/hob# ls
root@elfy-VirtualBox:/home/hob# ls -al
total 32
drwxr-xr-x 3 elfy elfy 4096 Apr 14 19:21 .
drwxr-xr-x 4 root root 4096 Apr 14 19:29 ..
-rw-r--r-- 1 elfy elfy 220 Apr 14 19:16 .bash_logout
-rw-r--r-- 1 elfy elfy 3637 Apr 14 19:16 .bashrc
drwx------ 3 elfy elfy 4096 Apr 14 19:21 .cache
-rw-r--r-- 1 elfy elfy 675 Apr 14 19:16 .profile
-rw-r--r-- 1 elfy elfy 1601 Apr 14 19:16 .Xdefaults
-rw-r--r-- 1 elfy elfy 14 Apr 14 19:16 .xscreensaver
root@elfy-VirtualBox:/home/hob#

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