Ubuntu 12.04 installer fails on (some) AMD systems with an "unrecoverable error" at start of slideshow
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubiquity (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I'm opening this bug report so that the problem discussion and solution of the following thread can be found in the bug database: http://
Summary: On quite a lot old AMD platforms the installation process of 12.04 quits after the screen where you can enter the user information and password with the message box
"Installation failed
The installer encountered an unrecoverable error. A desktop session will now be run so that you may investigate the problem or try installing again. "
The desktop session is started successfully in turn. This message is independent on whether the installation program was started from the boot manager or from the live system.
The relevant lines of the syslog are:
Jun 8 09:37:37 ubuntu install.py: Exception during installation:
Jun 8 09:37:37 ubuntu install.py: Traceback (most recent call last):
Jun 8 09:37:37 ubuntu install.py: File "/usr/share/
Jun 8 09:37:37 ubuntu install.py: install.run()
Jun 8 09:37:37 ubuntu install.py: File "/usr/share/
Jun 8 09:37:37 ubuntu install.py: self.db.
Jun 8 09:37:37 ubuntu install.py: File "/usr/lib/
Jun 8 09:37:37 ubuntu install.py: lambda *args, **kw: self.command(
Jun 8 09:37:37 ubuntu install.py: File "/usr/lib/
Jun 8 09:37:37 ubuntu install.py: self.write.flush()
Jun 8 09:37:37 ubuntu install.py: IOError: [Errno 32] Broken pipe
Jun 8 09:37:37 ubuntu install.py:
The solution is to uninstall the package ubiquity-
sudo apt-get remove ubiquity-
A related bug seems to be #985066 however as there seem to be two problems reported in one bug report and the title referns to the beta version of the installer (whereas the problem still exists in the final installer) I decided to create a new one.
Status changed to 'Confirmed' because the bug affects multiple users.