Comment 65 for bug 346912

Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :

To turn off the track, in a way that it won't start up again:

(1) Right click on it's magnifying glass icon by the clock, and click quit.
(2) Click on the "System" menu, and goto "Preferences">"StartUp Applications"
(3) Uncheck "Tracker" and "Tracker Applet"

I did that for a while hoping I'd see an update that would fixed the problem before I turned it back on. Eventually, I was looking for some files that I couldn't find, and decided to turn it back on, but the indexing remained corrupted.

Here's how I fixed it. Now, the indexes broke one more time after I did the fix below, but then I did it again, and it has remained fine for some time now. Here's how I got it to work:

(1) Follow the steps listed above, then restart your computer.
(2) Click the "Places" menu and go to "Home Folder".
(3) Go to the "View" menu and check "Show Hidden Files"
(4) Delete all files located in the "/home/lonnie/.cache/tracker" folder, but not the folder itself.
(5) Delete all files located in the "/home/lonnie/.local/share/tracker" folder, but not the folder itself.
(6) Click on the "System" menu, and goto "Preferences">"StartUp Applications"
(7) Make sure "Tracker" and "Tracker Applet" are checked
(8) Restart your machine.

After you login again, the tracker will begin re-indexing all the files. It may not be necessary, but the second time I did these steps, I left my laptop alone, until indexing was complete. You can determine the status of indexing by hovering over the magnifying glass icon by the clock. I even turn off pidgin (which I have added to my startup applications) to further lesson the likely hood that anything might be changing files while the tracker is indexing. This may not have been necessary.

Obviously, this just a work around. This bug needs to be repaired; we can expect average users to have to put up with these steps.

Respectfully,

Lonnie Lee Best
www.lonniebest.com/News/