Comment 11 for bug 24766

the trouble with ubuntu, is that it will not accept any downloaded, or cd installed program, same thing with dvd, totem will not play it, I am seriously considering going back to windows, even the official ubuntu book will not give me any directions on how to correct the problem I really plead for somebody to give me some help, so that I can enjoy using this new program,
 thank you very much

sincerely,
Vern L. Johnson
10215 sycamore st.
byesville, ohio 43723