Comment 0 for bug 1969767

Revision history for this message
Paul White (paulw2u) wrote : totem crashes when attempting to play mp4 files

I can add and display a directory of .mp4 files in totem but when attempting to play any of them totem will crash. Any attempts to restart totem fail with the window not appearing at all.

After several attempts to restart I can add an .mp4 file but any attempt to play it results in the described sequence repeating with sometimes the window not appearing, sometimes I can navigate to a local file and sometimes the above error is displayed as soon as totem's window is displayed.

These reports have appeared on errors.ubuntu.com which relate to the most recent crashes:

https://errors.ubuntu.com/oops/383cc642-c157-11ec-8afa-fa163e993415
https://errors.ubuntu.com/oops/37f3e83a-c157-11ec-a3c9-fa163ef35206

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: totem 42.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 21 10:53:17 2022
InstallationDate: Installed on 2022-04-02 (18 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Daily amd64 (20220402)
SourcePackage: totem
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'