Ubuntu
thunderbird package

  1. Bug #507089
  2. Comment #88

Comment 88 for bug 507089

Revision history for this message
Aksel Filipović (aksel-ads) wrote : Re: thunderbird shredder always segfaults on startup with LDAP auth in nsswitch

I'v got the same problem today (I also have LDAP configuration) and couldn't take any appropriate action to solve it, but I found the workaround that worked very well.
Start thunderbird -> Close the "Create Account Wizard".
"File" -> "Work Offline".
"Create New Account" -> Write your full name and Email address -> "Continue"
Now you will get an Message saying: "Thunderbird failed to find setting for your email account. - that's OK
Now fill out needed information "AND DO NOT RE-TEST-CONFIGURATION".
Click on "Manual Setup" - which then creates a configuration for your email account.
Now you can precisely configure your account as you like.
When finished confirm the new configuration with OK and take your thunderbird online.

That's it.

In this case you say your client to not be smart and try to configure him self, while online. You do it your configuration offline and force thunderbird to try you configuration when online.

This problem exist obviously only if you let thunderbird discover the settings. I hope this will be resolved soon.
Btw. if you make mistake before clicking on "Manual Setup" button, you can delete the misconfigured account by choosing the "Account Action"->"Remove Account"

- Aksel