creation of new email account impossible in thunderbird
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Mozilla Thunderbird |
Invalid
|
Unknown
|
|||
thunderbird (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
With Ubuntu 18.04, creation of new email account is not possible.
You have a first screen "Would you like a new email address?" and no button is active
I have restarted with add-on disabled but same issue
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: thunderbird 1:52.7.
ProcVersionSign
Uname: Linux 4.15.0-20-generic x86_64
AddonCompatChec
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20180416164209
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Fri May 11 10:07:03 2018
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExt
Français Language Pack - <email address hidden>
English (GB) Language Pack - <email address hidden>
Thunderbird (default) - {972ce4c6-
InstallationDate: Installed on 2016-01-31 (830 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
IpRoute:
default via 192.168.0.254 dev wlo1 proto dhcp metric 600
10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 linkdown
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
192.168.0.0/24 dev wlo1 proto kernel scope link src 192.168.0.32 metric 600
MostRecentCrashID: bp-da66c229-
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=
RunningIncompat
SourcePackage: thunderbird
UpgradeStatus: Upgraded to bionic on 2018-04-28 (12 days ago)
dmi.bios.date: 07/20/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1A
dmi.board.
dmi.board.name: 3581
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 10.31
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
Changed in thunderbird (Ubuntu): | |
status: | Incomplete → Invalid |
Changed in thunderbird (Ubuntu): | |
status: | Invalid → Incomplete |
status: | Incomplete → Invalid |
Changed in thunderbird (Ubuntu): | |
status: | Invalid → Confirmed |
Changed in thunderbird: | |
importance: | Unknown → Medium |
status: | Unknown → Confirmed |
Changed in thunderbird: | |
importance: | Medium → Unknown |
Changed in thunderbird: | |
status: | Confirmed → Invalid |
Created attachment 8794558
Screen Shot 2016-09-24 at 4.21.46 PM.png
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:48.0) Gecko/20100101 Firefox/48.0
Build ID: 20160726073904
Steps to reproduce:
Installed. Skipped adding account. Went to preferences and set options then closed. Clicked chat tab. Saw notification on bottom of TB about "Lightning" and clicked learn more, then disable. That required restart.
Actual results:
Upon TB re-open, the "would you like a new email address" dialog is open in center of app, and neither the skip this or configure later buttons work when clicking, even though hover effects work. The chat tab is active in the background behind the new email address dialog. I cannot get rid of the new email address dialog. Perhaps because of there being buttons behind the dialog in the chat tab?
Expected results:
Either of the skip this or configure later buttons should work, or be able to close that dialog, but there is no close option, and cannot click anywhere else. So... I'm stuck.