| 2015-10-09 23:27:08 |
Humphrey van Polanen Petel |
bug |
|
|
added bug |
| 2018-07-14 00:24:47 |
gf |
thunderbird (Ubuntu): status |
New |
Incomplete |
|
| 2018-07-14 00:24:51 |
gf |
bug |
|
|
added subscriber gf |
| 2018-08-11 04:36:37 |
Humphrey van Polanen Petel |
tags |
amd64 apport-bug trusty |
amd64 apport-bug apport-collected trusty xenial |
|
| 2018-08-11 04:36:39 |
Humphrey van Polanen Petel |
description |
After starting tb, the first time I want to move a message with <Alt>Message>Move nothing happens.
The drop-down menu just sits there with the "Move" entry highlighted, but no sub-menu appears.
I tried to do a screen shot, but that didn't work.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16
Uname: Linux 3.16.0-50-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: humphrey 1508 F.... pulseaudio
/dev/snd/controlC1: humphrey 1508 F.... pulseaudio
BuildID: 20150930122345
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat Oct 10 10:20:30 2015
ExecutablePath: /usr/lib/thunderbird/thunderbird
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-09-08 (31 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IpRoute:
default via 192.168.0.1 dev eth0 proto static
192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.101 metric 1
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources:
prefs.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use)
RelatedPackageVersions:
totem-mozilla 3.10.1-1ubuntu4
rhythmbox-mozilla 3.0.2-0ubuntu2
RfKill:
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/17/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.4
dmi.board.name: 0N185P
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
dmi.product.name: Vostro 420 Series
dmi.sys.vendor: Dell Inc. |
After starting tb, the first time I want to move a message with <Alt>Message>Move nothing happens.
The drop-down menu just sits there with the "Move" entry highlighted, but no sub-menu appears.
I tried to do a screen shot, but that didn't work.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16
Uname: Linux 3.16.0-50-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: humphrey 1508 F.... pulseaudio
/dev/snd/controlC1: humphrey 1508 F.... pulseaudio
BuildID: 20150930122345
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat Oct 10 10:20:30 2015
ExecutablePath: /usr/lib/thunderbird/thunderbird
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-09-08 (31 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IpRoute:
default via 192.168.0.1 dev eth0 proto static
192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.101 metric 1
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources:
prefs.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use)
RelatedPackageVersions:
totem-mozilla 3.10.1-1ubuntu4
rhythmbox-mozilla 3.0.2-0ubuntu2
RfKill:
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/17/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.4
dmi.board.name: 0N185P
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
dmi.product.name: Vostro 420 Series
dmi.sys.vendor: Dell Inc.
---
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: humphrey 2346 F.... pulseaudio
/dev/snd/controlC1: humphrey 2346 F.... pulseaudio
BuildID: 20180710085647
Channel: Unavailable
DistroRelease: Ubuntu 16.04
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2017-12-13 (240 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
IpRoute:
default via 192.168.1.1 dev enp4s0 proto static metric 100
169.254.0.0/16 dev enp4s0 scope link metric 1000
192.168.1.0/24 dev enp4s0 proto kernel scope link src 192.168.1.103 metric 100
IwConfig:
enp4s0 no wireless extensions.
lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-3f3dab64-e8aa-4350-afd1-b05560180506
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: thunderbird 1:52.9.1+build3-0ubuntu0.16.04.1
PackageArchitecture: amd64
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
prefs.js
[Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
Profiles: Profile0 (Default) - LastVersion=52.9.1/20180710085647 (In use)
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RfKill:
RunningIncompatibleAddons: False
Tags: xenial
Themes: extensions.sqlite corrupt or missing
Uname: Linux 4.15.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/22/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0N185P
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd06/22/2010:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
dmi.product.name: Vostro 420 Series
dmi.sys.vendor: Dell Inc. |
|
| 2018-08-11 04:36:43 |
Humphrey van Polanen Petel |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174022/+files/AlsaInfo.txt |
|
| 2018-08-11 04:36:45 |
Humphrey van Polanen Petel |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174023/+files/CRDA.txt |
|
| 2018-08-11 04:36:51 |
Humphrey van Polanen Petel |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174024/+files/CurrentDmesg.txt |
|
| 2018-08-11 04:36:54 |
Humphrey van Polanen Petel |
attachment added |
|
Dependencies.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174025/+files/Dependencies.txt |
|
| 2018-08-11 04:36:56 |
Humphrey van Polanen Petel |
attachment added |
|
IpAddr.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174026/+files/IpAddr.txt |
|
| 2018-08-11 04:36:59 |
Humphrey van Polanen Petel |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174027/+files/Lspci.txt |
|
| 2018-08-11 04:37:00 |
Humphrey van Polanen Petel |
attachment added |
|
PciNetwork.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174028/+files/PciNetwork.txt |
|
| 2018-08-11 04:37:02 |
Humphrey van Polanen Petel |
attachment added |
|
Prefs.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174029/+files/Prefs.txt |
|
| 2018-08-11 04:37:06 |
Humphrey van Polanen Petel |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174030/+files/ProcCpuinfoMinimal.txt |
|
| 2018-08-11 04:37:07 |
Humphrey van Polanen Petel |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174031/+files/ProcEnviron.txt |
|
| 2018-08-11 04:37:09 |
Humphrey van Polanen Petel |
attachment added |
|
SubmittedCrashIDs.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174032/+files/SubmittedCrashIDs.txt |
|
| 2018-08-11 04:37:17 |
Humphrey van Polanen Petel |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1504697/+attachment/5174033/+files/WifiSyslog.txt |
|
| 2018-08-11 14:13:57 |
gf |
thunderbird (Ubuntu): status |
Incomplete |
New |
|
| 2018-08-13 03:47:37 |
Humphrey van Polanen Petel |
attachment added |
|
photo of screen at the time of problem https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+attachment/5174611/+files/IMG00020.jpg |
|
| 2018-09-02 11:40:29 |
Launchpad Janitor |
thunderbird (Ubuntu): status |
New |
Confirmed |
|
| 2018-09-02 23:22:58 |
gf |
tags |
amd64 apport-bug apport-collected trusty xenial |
amd64 apport-bug apport-collected bionic trusty xenial |
|
| 2018-09-03 20:26:38 |
Simon Quigley |
thunderbird (Ubuntu): importance |
Undecided |
Low |
|
