Comment 18 for bug 426795

Lack of documentation is a serious problem. "It's not a bug. It's a feature!" is a joke that testers/users pose to engineers sometimes when they attempt to placate/trick users into changing their viewpoint.

Upstream blames it on Freenode. My sense was that "/list" takes too long on large networks like Freenode so they, Freenode, discourage its use to cloak their own bad implementation. If you really want to then you should send "/list -YES". Can Empathy add a preference that allows users to send the "-YES" option?

Brian while I agree with you that the ability to choose is a great feature of Linux it seriously frustrates me when it is used as a bludgeon as you have done. I know a lot of engineers who are proud of their work and want it to be useful. I hope the Empathy engineers are like that. There is nothing wrong with users reporting (respectfully of course) a usability issue as a bug. IMHO encouraging users to switch when they are trying to make useful contribution is disrespectful to both the user and the engineers. My hope is that you don't really speak for other triagers and the engineers as you have implied.

Pidgin is a great product. My reason for using Empathy is because it integrates with Gnome better than Pidgin. That's an added feature. All we are asking is for better usability.