[ICQ] empathy contacts lost after logout/login.

Bug #461400 reported by homix on 2009-10-26
80
This bug affects 15 people
Affects Status Importance Assigned to Milestone
Empathy
Invalid
Undecided
Unassigned
Telepathy Haze
Confirmed
Medium
telepathy-haze (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: empathy

I have added an icq-contact. Everything works, but after logout/logon or Chat->Quit the contact is lost.

Now I have to re-add the contact everytime I want to use it.

ProblemType: Bug
Architecture: i386
Date: Mon Oct 26 21:08:31 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
NonfreeKernelModules: nvidia
Package: empathy 2.28.1-1ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686

homix (homix) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
importance: Undecided → Low
Thomas (domdey) wrote :

I have the same problem in UNR 9.10 rc

Changed in empathy (Ubuntu):
status: New → Triaged
Simon Körner (lub) on 2009-10-29
tags: removed: i386
SaNuke (sanuke) wrote :

I have this problem in UNR 9.10 and Ubuntu 9.10 amd64 on my desktop pc.
I added my ICQ account and add contact in group Users. After exit from empathy contacts lost.

Omer Akram (om26er) on 2010-01-22
summary: - empathy contacts lost after logout/login.
+ [ICQ] empathy contacts lost after logout/login.
Hendrik Knackstedt (hennekn) wrote :

This problem still exists in Ubuntu 10.04 with Empathy 2.30.1

Ralf Hersel (ralf.hersel) wrote :

I confirm that this bug exists in Ubuntu 10.04 with Empathy 2.30.1.

It it also not possible to have an ICQ contact without a group in Empathy. As soon as you remove it from the group it vanishes.

Changed in empathy:
status: Unknown → New
Hendrik Knackstedt (hennekn) wrote :

Workaround: Add new Contacts using ICQ2GO (on www.icq.com) or using the ICQ windows client. That way new contacts are saved on the server and empathy can receive them from there every time it's started.

"I have added an icq-contact. Everything works, but after logout/logon or
Chat->Quit the contact is lost.

Now I have to re-add the contact everytime I want to use it."

originally reported at: https://bugs.launchpad.net/ubuntu/+source/telepathy-haze/+bug/461400

Omer Akram (om26er) wrote :

its a bug in telepathy haze. so moved

affects: empathy (Ubuntu) → telepathy-haze (Ubuntu)
Changed in empathy:
importance: Unknown → Undecided
status: New → Invalid
Changed in telepathy-haze:
importance: Unknown → Medium
status: Unknown → Confirmed
Detlef Carota (email-dcarota) wrote :

Hi, I have the same problem in Ubuntu 10.10 x64. Additionally, status messages are not sent. The ICQ Contact seems always to be offline.

Detlef Carota (email-dcarota) wrote :

I found out, that empathy does not ask the new ICQ Contact for Authorization while for instance Kopete does and then the contact stays permanently in the Contact List on the ICQ Server.

Hendrik Knackstedt (hennekn) wrote :

actually this bug does not appear every time. If I try to add the same contact again and again and close empathy inbetween I could manage to add it after some trys and it kept it. So maybe it's caused by an exception in telpathy haze?

camilozeta (camilozeta) wrote :

It's very strange that empathy is a set as a default gnome IM app. I've just installed a new Ubuntu 10.10 the problem persists. The empathy version 2.32.1 doesn't save contacts and the file ~/.local/share/folks/relationships.ini remains empty. I tried to add them many times and always when I close the app it looses all the contacts.

Changed in telepathy-haze:
importance: Medium → Unknown
Changed in telepathy-haze:
importance: Unknown → Medium
Felix (apoapo) wrote :

Ok.. upstream says other upstream:

https://bugzilla.gnome.org/show_bug.cgi?id=599893

they forwarded it to:

https://bugs.freedesktop.org/show_bug.cgi?id=29354

Is it lost now? :/ Any priority?
Does not seem to get any attention.

(My Thoughts: The default chat client of Ubuntu/Gnome does not support ICQ (fully). There is so much damage done with such decisions. Why is it that it feels like no one cares about first time linux users.. We don't care about installing a new chat application when we find a showstopper bug. But new users will just kill that "buggy, ugly" system at all :( .. just my two cents)

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