telepathy-butterfly crashed with KeyError in __on_user_left()

[Ruaraidh Mackay]

Binary package hint: telepathy-butterfly

 Ubuntu 10.04 LTS
AMD64

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: telepathy-butterfly 0.5.8-1
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
Architecture: amd64
Date: Sun Apr 11 21:01:35 2010
ExecutablePath: /usr/lib/telepathy/telepathy-butterfly
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
InterpreterPath: /usr/bin/python2.6
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/lib/telepathy/telepathy-butterfly
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.utf8
PythonArgs: ['/usr/lib/telepathy/telepathy-butterfly']
SourcePackage: telepathy-butterfly
Title: telepathy-butterfly crashed with KeyError in __on_user_left()
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Sebastien Bacher (seb128)]

The bug has been opened on https://bugs.launchpad.net/ubuntu/+source/telepathy-butterfly/+bug/560949

"telepathy-butterfly 0.5.8-1

Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.6/papyon/switchboard_manager.py", line 77, in <lambda>
    lambda sb, contact: self.__on_user_left(contact))
  File "/usr/lib/pymodules/python2.6/papyon/switchboard_manager.py", line 140, in __on_user_left
    self.participants.remove(contact)
KeyError: <papyon.Contact id='684c421b-98b4-4627-a98f-1c6fcd3d09ef' network='1' <email address hidden>' memberships='FORWARD | ALLOW | REVERSE'>"

[Jonny-lamb (jonny-lamb)]

Can we get some butterfly logs please?

[Sebastien Bacher (seb128)]

Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: https://bugs.freedesktop.org/show_bug.cgi?id=27639

[Sebastien Bacher (seb128)]

could somebody having the issue add an empathy debug log, you can get it in the help, debug dialog by selecting butterfly in the combo, check for informations you don't want to share before adding it there though and clean those or just copy the chunk before the crash

[Sebastien Bacher (seb128)]

There is no reply from the submitter let's close the bug for now

[Sebastien Bacher (seb128)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.