Failed to add HP203dw printer automatically

Bug #1739417 reported by Dmitry
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
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Bug Description

The system is Ubuntu 16.04 32-bit.

Using system-config-printer-1.5.9 from Bionic (manually built with debuild). HPLIP version 3.17.10 from Bionic too. Other HP printers work fine, system-config-printer is able to recognize them and add to CUPS automatically. Log:

Dec 20 08:01:35 localhost udev-configure-printer[1045]: add /devices/pci0000:00/0000:00:14.0/usb2/2-1
Dec 20 08:01:35 localhost udev-configure-printer[1045]: device devpath is /devices/pci0000:00/0000:00:14.0/usb2/2-1
Dec 20 08:01:35 localhost udev-configure-printer[1045]: MFG:HP MDL:HP LaserJet M203-M206 SERN:- serial:VNB3D04966
Dec 20 08:01:40 localhost udev-configure-printer[1045]: SERN field matches USB serial number
Dec 20 08:01:40 localhost udev-configure-printer[1045]: URI match: hp:/usb/HP_LaserJet_M203-M206?serial=VNB3D04966
Dec 20 08:01:40 localhost udev-configure-printer[1045]: URI contains USB serial number
Dec 20 08:01:40 localhost udev-configure-printer[1045]: URI match: usb://HP/LaserJet%20M203-M206?serial=VNB3D04966
Dec 20 08:01:40 localhost udev-configure-printer[1045]: About to add queue for hp:/usb/HP_LaserJet_M203-M206?serial=VNB3D04966
Dec 20 08:01:41 localhost udev-add-printer: add_queue: URIs=['hp:/usb/HP_LaserJet_M203-M206?serial=VNB3D04966', 'usb://HP/LaserJet%20M203-M206?serial=VNB3D04966']
Dec 20 08:01:41 localhost udev-add-printer: D-Bus method call failed: org.freedesktop.DBus.Error.ServiceUnknown: The name com.redhat.NewPrinterNotification was not provided by any .service files
Dec 20 08:01:44 localhost udev-add-printer: PPD: drv:///hpcups.drv/hp-laserjet_m101-m106.ppd; Status: 1
Dec 20 08:02:08 localhost udev-configure-printer[2537]: remove /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0
Dec 20 08:02:08 localhost udev-configure-printer[2542]: add /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0
Dec 20 08:02:08 localhost udev-configure-printer[2542]: device devpath is /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0
Dec 20 08:02:08 localhost udev-configure-printer[2542]: MFG:HP MDL:HP LaserJet M203-M206 SERN:- serial:-
Dec 20 08:02:14 localhost udev-configure-printer[2542]: URI matches without serial number: usb://HP/LaserJet%20M203-M206?serial=VNB3D04966
Dec 20 08:02:14 localhost udev-configure-printer[2542]: URI matches without serial number: hp:/usb/HP_LaserJet_M203-M206?serial=VNB3D04966
Dec 20 08:02:14 localhost udev-configure-printer[2542]: No serial number URI matches so using those without
Dec 20 08:02:14 localhost udev-configure-printer[2542]: About to add queue for hp:/usb/HP_LaserJet_M203-M206?serial=VNB3D04966
Dec 20 08:02:14 localhost udev-add-printer: add_queue: URIs=['hp:/usb/HP_LaserJet_M203-M206?serial=VNB3D04966', 'usb://HP/LaserJet%20M203-M206?serial=VNB3D04966']
Dec 20 08:02:14 localhost udev-add-printer: D-Bus method call failed: org.freedesktop.DBus.Error.ServiceUnknown: The name com.redhat.NewPrinterNotification was not provided by any .service files
Dec 20 08:02:16 localhost udev-add-printer: PPD: drv:///hpcups.drv/hp-laserjet_m101-m106.ppd; Status: 1

Revision history for this message
Dmitry (dmitrymq) wrote :
Revision history for this message
Richard (richard11) wrote :

Method 1: I suggest you run Printer troubleshooter and check if it helps.

Press Windows + X, click on Control Panel, select Category and then select Large or Small icons.
Click on Troubleshooting and click on View all in the left pane.
Select Printer and follow on-screen instructions.
Method 2: I suggest you stop the spooler service, delete all the printer files, start the service and check if it helps.

Step 1: To Manually Clear and Reset Print Spooler Queue

Press Windows + R to open Run command, type Services.msc and press Enter.
Search for Printer Spooler service, right click on it and Stop the service.
Close the window.
Know more at https://bit.ly/2BBzrgu

Revision history for this message
Jeffrey Walton (noloader) wrote :

Comment #2 is spam for some website about printer errors.

The problem is also present on Zorin 15, which is a Ubuntu derivative. It is based on Bionic.

Revision history for this message
hugh chao (hugh712) wrote :

can't not reproduce this issue in 20.04,
but I did observe this issue in 14.04

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