Ubuntu
system-config-printer package

  1. Bug #1335211
  2. Comment #1

Comment 1 for bug 1335211

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Are you really using system-config-printer or are you using the GNOME printer setup tool from the Control Center? Try starting system-config-printer from a terminal window via the command "system-config-printer". Do you get the same user interface?

Can you reproduce the bug? Please tell the exact steps to reproduce it, including creating the print queue and how you manipulated it. Start system-config-printer via the command

system-config-printer --debug 2>&1 | tee log.txt

then reproduce the bug and after that attach the log.txt file.

Tell us also which printer you have and attach the PPD file from /etc/cups/ppd/.

Do the attachments one-by-one, do not compress the files and do not package them together. Thanks.

See also https://wiki.ubuntu.com/DebuggingPrintingProblems