Synaptic crashes.

Bug #82945 reported by bbauto on 2007-02-02
4
Affects Status Importance Assigned to Milestone
synaptic (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: synaptic

I had som problems to install my printer: Brother HL1250 (it later turned out to be hardware problems).
I tried to download a driver from http://solutions.brother.com/linux/sol/printer/linux/lpr_drivers.html ...
package: hl1250lpr-1.1.2-1.i386.deb
The installer failed, and since that synaptic crashes...
I have tried to uninstall it, by many operations... dpkg a.s.o but it seems TO corrupt for success.
When i try to use synaptic, it tells me to Report the bug and send the Crash-file! Where??

bbauto (berglund-bengt) wrote :
bbauto (berglund-bengt) wrote :
bbauto (berglund-bengt) wrote :

I have tried sudo dpkg --purge hl1250lpr, without success.

Matthew Woerly (nattgew) wrote :

Apologies that no one has gotten back to you about this yet. Do you still have this problem?

Changed in synaptic:
status: New → Incomplete
bbauto (berglund-bengt) wrote :

The problem disappered after an upgrade... The printer works fine as well...

Matthew Woerly (nattgew) wrote :

That's good to hear, I'll change to Invalid unless this reoccurs.

Changed in synaptic:
status: Incomplete → Invalid
bbauto (berglund-bengt) wrote :

Yes or delete it? don't think it relevant anymore??

Matthew Woerly (nattgew) wrote :

I don't think you can delete it... only mark it as "Invalid." If someone runs across it later it can still be used as reference.

Bruce Crowther (bwucie) wrote :

I have a similar problem, coincidentally after getting my Printer running with driver in Synaptic, not from Brother, Synaptic crashes. Whether I am trying to let an update run via the Update Manager, or run Synaptic from System>Administration>Synaptic Package Manager, I get a pop up window (image attached).
I won't be changing any software until someone knowledgeable can tell me how to fix this!
Regards,
Bruce

Matthew Woerly (nattgew) wrote :

That's odd... it should be looking in /root, not /home/root
What package did you get for your printer?

Bruce Crowther (bwucie) wrote :

I can't say, because I can't get into Synaptic to check! I did install the Brother drivers via GDebi, but that didn't get the printer going, I did a compete uninstallation of these via Synaptic, then used the packages available in Synaptic for the DCP135C.
I do not even know if it was caused by the printer install, or if it is something that has come via a later install: they are coming thick and fast for the Beta.

Bruce Crowther (bwucie) wrote :

I am not making myself very clear, sorry.
Yesterday I upgraded from 7.10 to 8.04 Beta - had all sorts of issues (my usual experience with upgrading the OS). So I did a clean install of 8.04 Beta off a live CD. Synaptic, Update Manager, and Add/Remove Applications worked fine until shortly after I got the printer going. (Which may or may not be coincidental)
I am still a command line novice: once I have to step outside my cosy world of GUI I have to have a step by step crib sheet to do stuff, so I have no idea how to get you more information. To uninstall the printer I would have to know what commands to use to remove all the packages via a terminal. It might be easier for both of us for me to do another clean install?

Matthew Woerly (nattgew) wrote :

You can still run
sudo apt-get update
to update your lists and
sudo apt-get upgrade
to update your software, correct?

On searching I found this package:
dcp135clpr
Which is a "transitional" package actually installing this package:
brother-lpr-drivers-extra

Can you try
sudo apt-get remove brother-lpr-drivers-extra
to see if that fixes it?

Bruce Crowther (bwucie) wrote :

sudo apt-get did get the updates, and apparently removed the Brother drivers, but no change in the behaviour of Synaptic.
The root/.synaptic directory it is trying to find IS where it belongs, as you said it should be: the app is looking in the wrong place.

bbauto (berglund-bengt) wrote :

In those few cases i've got problems with Synaptic (7.10), i have solved it with:
"sudo apt-get install -f" or "sudo dpkg --configure -a" from terminal.
In Ubuntu 8.04 beta the system solved all peripherals automatic.
Try to find nessesary drivers trough Synaptic if possible.
Best regards...

bbauto (berglund-bengt) wrote :

Not sure if i follow you, the /root/.synaptic directory mostly contain log files. can't Synaptic find it??
In that case you might try to reinstall Synaptic...
"sudo apt-get install synaptic"

Bruce Crowther (bwucie) wrote :

Clean install of Ubuntu has Synaptic running again, I will watch like a hawk as I reinstall apps to see if/where the problem reoccurs.
Thank you for your help: I sympathise with you, it is hard to fly like an eagle when you are surrounded by turkeys (and I guess I'm one of them.)
Kind regards,
Bruce.

bbauto (berglund-bengt) wrote :

Oki. But try System-->Administration-->Printers-->Add printer (Ubuntu will automatically search for all connected) next time. otherwise:
sudo apt-get install -f
sudo --configure -a
if synaptic hangs! =o)

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