update manager & synaptic don't wok

Bug #208612 reported by jprovostla on 2008-03-29
This bug affects 1 person
Affects Status Importance Assigned to Milestone
synaptic (Ubuntu)

Bug Description

Binary package hint: synaptic

I'm on Ubuntu 8.04 [hardy heron] just upgraded from 7.10 recently
I don't know the version of Synaptic because it doesn't work
I don't know the version of update-manager because synaptic doesn't work
I expected to install "skype" and install 99 updates to "hardy heron"
I can't install anything, so how am I going to fix this bug???

both synaptic & update manager gives the same error when trying to install a new package or install updates...
the error is "E: ERROR: could not create configuration directory /home/root/.synaptic - mkdir (2 No such file or directory)" which appears in a separate window...
see picture included...
thank you

jprovostla (jprovostla) wrote :
jprovostla (jprovostla) wrote :
Igor Zubarev (igor.zubarev) wrote :

Confirm. I have the same situation. See my bug


When I open Synaptic manager in Hardy I get error :

"E: ERROR: could not create configuration directory /home/root/.synaptic - mkdir (2 No such file or directory)"

Synaptic version: 0.61ubuntu7

Changed in synaptic:
status: New → Confirmed
Igor Zubarev (igor.zubarev) wrote :

See solution of problem:

Run in console:
sudo usermod -d /root root

Jean-Baptiste Lallement (jibel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you? Thanks in advance.

Changed in synaptic (Ubuntu):
status: Confirmed → Incomplete
Jean-Baptiste Lallement (jibel) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".
Thanks again!

Changed in synaptic (Ubuntu):
status: Incomplete → Invalid
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